Yodel

Yodel

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What is Yodel and how does it work?

Yodel: A Cloud-Based Business Phone System That Seamless Integrates with Teams and Workflows

Yodel is a cloud-based business phone system that offers a complete suite of features for businesses of all sizes, including:

  • Seamless integration with teams and workflows: Yodel seamlessly integrates with leading team collaboration tools, such as Slack and Microsoft Teams, and workflow automation tools, such as Zapier and Integromat. This integration allows you to easily manage your calls and tasks, and to keep your team members in the loop.
  • Virtual assistant: Yodel’s virtual assistant answers calls, gives insight about the caller, and puts the call through to the appropriate team member or application. This frees up your team members to focus on their work, and it ensures that your customers are always greeted by a friendly and knowledgeable voice.
  • Advanced call routing: Yodel offers a variety of advanced call routing features, such as call forwarding, call queuing, and call recording. These features allow you to route calls to the appropriate team member or department, and to keep a record of your calls for future reference.
  • CRM integration: Yodel integrates with leading CRM systems, such as Salesforce and Zoho, to help you track customer interactions and improve your customer service. This integration allows you to easily view customer information, such as their contact information and purchase history, while you’re on a call with them.

Benefits of using Yodel:

  • Reduced costs: Yodel can help you reduce your telecommunications costs by eliminating the need for expensive landlines.
  • Improved productivity: Yodel can help you improve your productivity by making it easier for you to collaborate with your team members and by providing you with a variety of features that can help you manage your calls more effectively.
  • Enhanced customer service: Yodel can help you enhance your customer service by providing you with a variety of features that can help you improve your call handling and by providing you with a more efficient way to manage your customer interactions.

If you’re looking for a cloud-based business phone system that can help you reduce your telecommunications costs, improve your productivity, and enhance your customer service, then Yodel is a great option.

Yodel Pricing

Pricing Model
Free Trial , Subscription

YEARLY


Premium


$25  /User/Month

For 5 team size

Pricing per month/total : $125 per Total

Features

  • Phone number included : One standard number per user
  • Additional phone numbers
  • Number porting
  • Inbound calls : Unlimited
  • Inbound SMS : Unlimited
  • Outbound calls US / CA : Unlimited
  • Outbound calls worldwide (using credits)
  • Outbound SMS US / CA : Unlimited
  • Outbound SMS worldwide (using credits)
  • Credits : $5 per Month and User
  • Email support
  • Live Chat support
  • Slack integration
  • Custom greeting
  • Music on hold
  • Voicemail
  • Voice IVR
  • Call forward
  • Call recording
  • Office hours
  • Canned responses
  • Custom responses
  • Announcement only
  • Call transcription
  • Call conference
  • Contacts
  • Take calls in browser
  • Take calls on mobile
  • Call button for website
  • iOS app
  • macOS app
  • Windows app
  • Click2Dial
  • Zapier integration
  • Integromat integration

Based upon the Team size, the pricing plan varies.


Premium Plus


$35  /User/Month

For 5 team size

Pricing per month/total : $175 per Total

Features

  • Includes features of Premium plan, plus
  • Concierge phone support
  • Webhooks
  • MS Teams integration
  • Dialogflow integration
  • Microsoft QnA Maker integration
  • Yodel Conversations
  • PBX/SIP integration

Based upon the Team size, the pricing plan varies.

 

Yodel Technical details

Support Online Customer Type Large Enterprises
Medium Business
Small Business
API NA Location / Phone Number +1 415-483-0400
Deployment SaaS/Web/Cloud
Mobile – Android
Mobile – iOS
Installed – Windows
Installed – Mac
Official Website https://www.yodel.io/
Category VoIP Providers

Yodel FAQs


Here`s a list of the best alternatives for Yodel:

  1. T Sheets
  2. Dialpad Talk
  3. GoTo Connect
  4. Vonage Business
  5. RingCentral Office


No, Yodel does not provide API.

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Photos: Yodel

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