About Wolkvox
Wolkvox is a cloud-based software that helps businesses manage and streamline their communications across multiple channels, including web chat applications and social media platforms such as Telegram, WhatsApp, Line, Twitter, Facebook, and Instagram. It allows organizations to handle interactions through various means, including video calls, landlines, mobile devices, SMS, email and more.
With Wolkvox, businesses can create and monitor different customer segments, record and analyze client interactions, and generate reports to track the performance of campaigns and agents. It offers a variety of features, such as a user-friendly drag-and-drop interface, simultaneous calling, AI-enabled speech analytics, and gamification. Administrators can also use the predictive dialer to set custom rules for virtual agents, call routing and messaging, and design templates for email and SMS campaigns.
Wolkvox is also able to integrate with other third-party systems such as ERP, business intelligence, CRM, and information systems through APIs. Pricing information is available upon request and support is provided through multiple channels.
Pricing
Pricing model: Subscription
Contact sales team for pricing details.
Features
- Contact management
- Lead management
- Deal management
- Sales forecasting
- Sales pipeline management
- Task management
- Calendar management
- Email integration
- Document management
- Reporting and analytics
- Mobile app access
- Customizable fields and forms
- Integrations with other apps and tools
- Automated workflows
- Collaboration tools
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Pros and cons
- Contact management
- Lead management
- Deal management
- Sales forecasting
- Sales pipeline management
- Task management
- Scalability limitations
- Limited customizability options
- Limited integration with external systems
- Inadequate customer support and training resources
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Benefits
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FAQ
What are the main features of App?
- Contact management
- Contact & company insights
- Company records
- Gmail & Outlook integration
- Deals
- Tasks
- Lead analytics dashboard for marketers
- Forms for marketers
- Contact activity for marketers
- Facebook lead ads for marketers
- Email scheduling for salespeople
- Email tracking notifications for salespeople
- Email templates for salespeople
- Documents for salespeople
- Calling for salespeople
- Meetings for salespeople
- Canned Snippets
What type of pricing plans does App offer?
Starting from: Contact sales team for pricing details. Pricing model: Subscription Free Trial:
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