wolkvox

wolkvox

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8.8/10 (Expert Score)
Product is rated as #7 in category Business Software
Wolkvox is a cloud-based software that helps businesses manage and streamline their communications across multiple channels, including web chat applications and social media platforms such as Telegram, WhatsApp, Line, Twitter, Facebook, and Instagram.
Easy to use
8.5
Price
9
Features
9
Feedback
8.5
PROS:
  • Contact management
  • Lead management
  • Deal management
  • Sales forecasting
  • Sales pipeline management
CONS:
  • Scalability limitations
  • Limited customizability options
  • Limited integration with external systems
  • Inadequate customer support and training resources

About Wolkvox



Wolkvox is a cloud-based software that helps businesses manage and streamline their communications across multiple channels, including web chat applications and social media platforms such as Telegram, WhatsApp, Line, Twitter, Facebook, and Instagram. It allows organizations to handle interactions through various means, including video calls, landlines, mobile devices, SMS, email and more.

With Wolkvox, businesses can create and monitor different customer segments, record and analyze client interactions, and generate reports to track the performance of campaigns and agents. It offers a variety of features, such as a user-friendly drag-and-drop interface, simultaneous calling, AI-enabled speech analytics, and gamification. Administrators can also use the predictive dialer to set custom rules for virtual agents, call routing and messaging, and design templates for email and SMS campaigns.

Wolkvox is also able to integrate with other third-party systems such as ERP, business intelligence, CRM, and information systems through APIs. Pricing information is available upon request and support is provided through multiple channels.

 


English, French, German, Japanese, Portuguese, Spanish.
Windows Desktops and iOS devices only .
Asia, India, Australia, Brazil, Canada, China, Europe, Germany, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States.
Small,Medium and Large Business .

 

Pricing

Pricing model: Subscription

Contact sales team for pricing details.

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Features

  • Contact management
  • Lead management
  • Deal management
  • Sales forecasting
  • Sales pipeline management
  • Task management
  • Calendar management
  • Email integration
  • Document management
  • Reporting and analytics
  • Mobile app access
  • Customizable fields and forms
  • Integrations with other apps and tools
  • Automated workflows
  • Collaboration tools


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Pros and cons


PROS:
  • Contact management
  • Lead management
  • Deal management
  • Sales forecasting
  • Sales pipeline management
  • Task management

CONS:
  • Scalability limitations
  • Limited customizability options
  • Limited integration with external systems
  • Inadequate customer support and training resources



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Benefits


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FAQ

What are the main features of App?

  • Contact management
  • Contact & company insights
  • Company records
  • Gmail & Outlook integration
  • Deals
  • Tasks
  • Lead analytics dashboard for marketers
  • Forms for marketers
  • Contact activity for marketers
  • Facebook lead ads for marketers
  • Email scheduling for salespeople
  • Email tracking notifications for salespeople
  • Email templates for salespeople
  • Documents for salespeople
  • Calling for salespeople
  • Meetings for salespeople
  • Canned Snippets

What type of pricing plans does App offer?

Starting from: Contact sales team for pricing details. Pricing model: Subscription Free Trial:

What languages does App support?

English, French, German, Portuguese, Russian, Spanish

Does App offer an API?

Yes, Wolkvox has an API available for use.

Specification: wolkvox

Best For

Medium Business, Small Business

Pricing Plans

Free

Customer Support

Email, Live Support, Phone, Tickets

Deployment Type

Cloud Hosted, On Premise, Open API, SaaS

Device Supported

Android, IOS, Mac OS, Windows

Calendar/Reminder Alerts

Yes

Automated Email Marketing

Yes

Internal Chat Integration

Yes

Lead Management

Lead Scoring , Lead Timelines

Marketing Automation Integration

Yes

Mobile Access

Yes

Quotes/Proposals

Yes

Segmentation

Yes

Social Media Integration

Yes

Task Management

Scheduing Tasks,track tasks,Plan tasks

Integration

Email Integration, Phone Integration, Website Integration

Deal and Task Board

Yes

Drag and Drop Communicator

Yes

Hubspot Marketing Synchronization

Yes

Call monitoring

Yes

Email monitoring

Yes

Contact database and history

Yes

Email tracking

Yes

Email archiving

Yes

Videos: wolkvox

Photos: wolkvox

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