What is Voicebacks and how does it work?
Voicebacks is a cloud-based software that helps businesses collect and analyze customer feedback. It offers a variety of features, including:
- Voice feedback: Customers can leave voice feedback through a variety of channels, including phone, email, and social media.
- Text feedback: Customers can also leave text feedback through a variety of channels.
- Sentiment analysis: Voicebacks uses sentiment analysis to identify positive and negative feedback.
- Reporting: Voicebacks provides reports that summarize customer feedback and identify trends.
- Actionable insights: Voicebacks provides actionable insights that businesses can use to improve their products and services.
Voicebacks is a valuable tool for businesses of all sizes. It can help businesses collect valuable feedback from customers, identify trends, and improve their products and services.
Here are some of the key features of Voicebacks:
- Voice feedback: Voicebacks is one of the few customer feedback platforms that allows customers to leave voice feedback. This is a great way to get feedback from customers who may not be comfortable typing out their feedback.
- Text feedback: Voicebacks also allows customers to leave text feedback. This is a great way to get feedback from customers who prefer to type out their feedback.
- Sentiment analysis: Voicebacks uses sentiment analysis to identify positive and negative feedback. This helps businesses to understand how customers feel about their products and services.
- Reporting: Voicebacks provides reports that summarize customer feedback and identify trends. This helps businesses to track the performance of their products and services over time.
- Actionable insights: Voicebacks provides actionable insights that businesses can use to improve their products and services. This helps businesses to make data-driven decisions that will improve their bottom line.
If you are looking for a customer feedback platform that can help you collect valuable feedback from customers, identify trends, and improve your products and services, then Voicebacks is a great option.
Voicebacks Features
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- Annotation and Markup ToolsAn annotation and markup tool is a text or drawing tool that helps you add information to text, an image, a database, or any other piece of content. These tools can also be used on various formats such as a whiteboard or PowerPoint presentation, to annotate the selected content.
- Reporting (Analytics)The process of arranging data into informational summaries in order to track how various aspects of a company are performing is known as reporting. This includes measuring key metrics and displaying them — whether in an email, a slide deck, or an online dashboard.
- Discussion BoardsA discussion board is an internet application for conducting online discussions. Web forums, message boards, internet forums, community forums, discussion groups, bulletin boards, and simply forums are all terms used to describe discussion boards.
- Collaboration ToolsCollaboration tools make it easier for people to work together. A collaboration tool’s aim is to assist a group of two or more people in achieving a shared goal or objective. Paper, flipcharts, post-it notes, and whiteboards are examples of non-technical collaboration tools. Collaboration software, on the other hand, is a technological tool.
- Multi-language SupportAvailable in multiple languages to support global customers
- Content ManagementThe end-to-end process of sourcing, designing, handling, and distributing content is referred to as content management. It refers to a set of procedures and technologies that facilitate the collection, management, and transmission of knowledge in any format or medium. This information is more precisely referred to as digital content or simply content when it is stored and accessed via computers.
- Project ManagementProject management is the use of procedures, strategies, expertise, knowledge, and experience to meet particular project goals within agreed-upon guidelines while adhering to project approval requirements. Final deliverables are limited by a finite timeframe and budget in project management.
- Session ExpiryFacility to set an expiry date or time to access the panel or interface
- Dark ModeAn option to change graphical user interface (GUI) elements on a dark background
- DiagrammingAllows to create professional diagrams through intuitive diagramming tools
- Real-time EditingFacility to make changes with other users in real-time, without any technical limitations
- Guest usersUsers are allowed to join a conference without requiring to sign-in or download the application
- Drag and drop BuilderHas a pick-and-drop feature for easier designing
- Session RecordingEnables one to record remote access, support sessions, and meetings
- Mind MapHelps in creating mind maps to enable one capturing the thoughts and bringing them into reality in the visual form
- BrainstormingBrainstorming is a technique used by design teams to generate ideas for solving specific design problems. Teams address a problem using “How Can We” questions under regulated conditions and in a free-thinking atmosphere. They generate a large number of ideas and link them to find possible solutions.
- Zoom (Pan)Helps changing the angle of view or allows enlarging a certain portion of the displayed data for better and prominent view
- Built-in TemplatesIt has bundle of predefined templates that can be used for creating a design
- Task ManagementTask management is the method of tracking the progress of your project’s activities from start to finish. This entails constantly making choices for your tasks in order to accommodate adjustments that might arise in real-time, with the end goal of completing your tasks successfully.
- Document ManagementDocument management, also known as Document Management Systems (DMS), is the process of storing, managing, and tracking electronic records and electronic images of paper-based/material collected by a document scanner using a computer device and software. Document management is the process used by organizations to store, manage, and track electronic documents.
- Version ControlThe process of monitoring and handling changes to software code is known as version control, also known as source control. Version control systems are automated tools that aid software development teams in managing source code changes over time. Version control systems help software teams operate quicker and smarter as development environments have accelerated.
Voicebacks Technical details
| Support | Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | NA | Location / Phone Number | Newark, Delaware |
| Deployment | SaaS/Web/Cloud | Official Website | https://voicebacks.com/ |
| Category | Whiteboard Software |
Voicebacks FAQs
Voicebacks is Whiteboard Software. Voicebacks offers the following functionalities:
- Annotation and Markup Tools
- Reporting (Analytics)
- Discussion Boards
- Collaboration Tools
- Multi-language Support
- Content Management
- Project Management
Here`s a list of the best alternatives for Voicebacks:
- Explain Everything
- Miro
- Groupboard
- Microsoft Whiteboard
- IdeaFlip
No, Voicebacks does not provide API.
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