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What is Vidbix and how does it work?

Vidbix software is a platform used to gain insights with customer’s interaction. The software offers tools to record screen and get all the context you need. Measure the performance of workflows with video/Screen recording. It works with Chrome, Brave, Firefox and Safari browser. It integrates with Zendesk, Intercom, and more.

Vidbix Pricing

Pricing ModelFree Trial , Subscription , Quotation Based



For teams supercharging their support user experience


  • Up to 2 min. recording length
  • Up to 200 videos/agent/month
  • Users can open tickets by screen recording
  • Agent
    • ASk users for video or Screen-Recording‚Äč

    • Answer tickets with video/Screen recording

  • Integrations with Zendesk-Intercom



For teams that want to provide a personalized support


  • Includes features of Team plan, plus
  • 5 min. Videos
  • Unlimited Videos/seat/month/retention
  • Custom Branding
  • Custom Integrations
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Disclaimer: The pricing details were last updated on 27/05/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Vidbix pricing.

Vidbix Features
Show All Features

    Screen Recording Features

  • Video EditingAllows editing videos to make necessary changes
  • Audio CaptureAllows to record audio besides helping them in editing
  • Screen CaptureAllows to capture screenshot of a desktop or a webpage
  • Video AnnotationsLive annotations can really make any video production come alive. This is a great way to add additional production value to your OBS presentations. Live telestration is often used in Sports instant replays.
  • File SharingThe act of sharing or providing access to digital information or resources, such as documents, multimedia (audio/video), graphics, computer programs, photographs, or e-books, is known as file sharing. It is the distribution of data or resources in a network, either privately or publicly, with varying levels of sharing privileges.
  • Image EditorIt allows editing and designing image files
  • CollaborationCollaboration is the process of two or more individuals, groups, or organizations collaborating to accomplish a task or achieve a goal. It is a method of working in which individuals collaborate for the common good of the company.
  • Speech to TextFacility to convert spoken words into text
  • Social Network SharingAllows sharing content over social networking sites
  • Cloud StorageProvides an online storage space to store data

Vidbix Technical details

Support Online Customer Type Medium Business
Small Business
API NA Location / Phone Number Barcelona, Spain
Deployment SaaS/Web/Cloud Official Website
Category Screen Recording Software

Vidbix FAQs

Vidbix is Screen Recording Software. Vidbix offers the following functionalities:

  • Video Editing
  • Audio Capture
  • Screen Capture
  • Video Annotations
  • File Sharing
  • Image Editor
  • Collaboration

Learn more about Vidbix features.

No, Vidbix does not provide API.

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