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What is Unbabel and how does it work?

Unbabel is a customer service solution that provides businesses with multilingual support. Its inherent quality translation helps businesses to:

  • Make their support teams multilingual: This can help to reduce costs and improve customer satisfaction.
  • Remove language as a job requirement: This can allow businesses to assemble their strongest teams based on the knowledge of the product and support skills.
  • Make support operations more agile and efficient: This can help to boost the productivity of teams, optimize shifts, and cut down on logs.
  • Provide cost-effective support from strategic locations: This can help to optimize coverage for long-tail, expensive, and hard-to-hire languages.
  • Take deflection strategy to the next level: This can help to reduce costs.
  • Incorporate brand style guides and custom glossaries: This can help to ensure that translations are accurate and consistent.

Overall, Unbabel is a powerful customer service solution that can help businesses to improve customer satisfaction, reduce costs, and increase efficiency.

Here are some additional details about Unbabel:

  • Pricing: Unbabel is available on a subscription basis. The pricing depends on the number of users, languages, and features you need.
  • Support: Unbabel offers a variety of support options, including 24/7 customer support, training, and documentation.

Unbabel Pricing

Pricing Model
Quotation Based





  • Trust in translation
  • Industry experts
  • Multilingual support
  • Operational efficiency
  • Total scalability
  • Localized branding


Unbabel Technical details

Support Online Customer Type Large Enterprises
Medium Business
Small Business
API Location / Phone Number New York, New York
Deployment SaaS/Web/Cloud
Mobile – Android
Mobile – iOS
Official Website https://unbabel.com/
Category Natural Language Processing (NLP) Software

Unbabel FAQs

1.How does Unbabel work?

Unbabel uses artificial intelligence to translate customer conversations in real time. This allows businesses to provide multilingual support without having to hire multilingual staff.

2.What are the benefits of using Unbabel?

Unbabel can help businesses to:

  • Improve customer satisfaction by providing 24/7 self-service support in multiple languages.
  • Reduce costs by offloading routine tasks from human agents.
  • Increase sales by providing personalized recommendations and upselling opportunities.
  • Gain insights into customer behavior by analyzing conversation transcripts.


3.How much does Unbabel cost?

Unbabel is available on a subscription basis. The pricing depends on the number of users, channels, and languages you need.

4.How can I get started with Unbabel?

To get started with Unbabel, you can contact Unbabel for a free consultation. Unbabel will help you assess your needs and develop a customized Unbabel solution.

5.What are the system requirements for Unbabel?

Unbabel can be deployed on-premises or in the cloud. The system requirements vary depending on the deployment option you choose.


Videos: Unbabel

Photos: Unbabel

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