Toast

Toast

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9.5/10 (Expert Score)
Product is rated as #9 in category POS Software
Toast POS was built for the food service industry, and with features like online ordering, delivery, takeout, mobile ordering app, contactless payments, and e-gift cards
Ease of Use
9.4
Features
9.4
Value for Money
9.3
Customer Support
9.3
PROS:
  • Easy-to-use Interface.
  • More robust and Scalable.
  • One stop shop plug and play solution.
  • Easy reporting across the business.
  • Online Ordering,ease of Menu updates.
CONS:
  • Takes a while to learn all the functionality.
  • Difficult dop down of online ordering system.
  • Takes time to reache customer support.

About Toast



Toast POS was built for the food service industry, and with features like online ordering, delivery, takeout, mobile ordering app, contactless payments, and e-gift cards, this solution is designed to help restaurant operators adapt fast in a changing financial and demanding market. Toast is a secure and cloud-based platform that includes new feature updates while still allowing users to access restaurant data from anywhere on any mobile device. Its powerful reporting and analytics suite will highlight cost-saving opportunities and top menu items–something every owner wants to know.

This restaurant POS system can help streamline inventory management, making it easier for you to focus on what’s most important. From any Toast terminal or mobile device, you can quickly update your menus and daily specials. Servers have different options for ordering and processing payments, including handheld tablets that are known as Toast Go. With this POS system, more than just waitstaff will be able to enjoy a better client experience. You’ll also be able to track bar tabs and look up drink recipes with Toast Kiosks on hand for self-serve dining.

Toast’s Payroll and Team Management product combines restaurant POS and payroll systems for seamless time tracking, approvals, and HR functions. In addition to reducing the need for additional software vendors, this integration can help restaurant owners save money. Moreover, Toast POS automates standardized gratuities, which can enhance employee morale in the restaurant industry by encouraging fair tips.

 

Typical customers
  • Small businesses
  • Mid size businesses
  • Large Enterprises
  • Freelancers

Platforms supported
  • Web
  • iPhone
  • iPad

Mode of Support
  • Chat
  • Knowledge Base
  • FAQs/Forum
  • Email/Help Desk
  • Phone Support

Training options
  • Webinars
  • In Person
  • Live Online
  • Documentation
  • Videos

Features

  • Customer Management
  • Real time monitoring via Remote access
  • Loyalty programs
  • Sales metrics
  • Employee performance tracking through Sales Exception Reports
  • Product Mix reports to learn about your most popular items
  • Digital Gift cards
  • Personalized Webpage
  • Kiosk for digital ordering at restaurants
  • Access to Loyalty points
  • Customizable Loyalty Rewards
  • Different customization options according to restaurant type
  • Restaurant Software updates
  • Payroll and Team Management

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Pros and cons


PROS:
  • Easy-to-use Interface.
  • More robust and Scalable.
  • One stop shop plug and play solution.
  • Easy reporting across the business.
  • Online Ordering,ease of Menu updates.

CONS:
  • Takes a while to learn all the functionality.
  • Difficult dop down of online ordering system.
  • Takes time to reache customer support

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Benefits

  • Ability to take all orders on one-platform.
  • Intuitive interface with features such as adding or removing menu items, changing interface layouts, marking stock outs, all from the tablet’s interface.
  • Enables users to pay bills, sign receipts, and offer tip right at their tables using the tablet’s interface.
  • Extensive customization options.
  • Provides security by providing role-bases permissions.
  • Reports and Analytics to draw insights.

Starting from: $110 per month Pricing model: Subscription Free Trial:  Available

Starter: From $0 per month (Flexible payment options available) Essentials: $165 per month (3 months free on Online Ordering) Custom: Custom Price New Restaurant Basics: $110 per month

Specification: Toast

Best For

Medium Business, Small Business

Free Trial

Available

Pricing Plans

Free Trial

Device Supported

Web Based, Windows

Deployment Type

Cloud Hosted

Customer Support

Email, Live Support, Phone

API

Yes

Customer Management

Yes

Credit Card

Yes

Customized invoices

Yes

Employee Management

Yes

Online Payment Processing

Yes

Retail Management

Yes

Mobile integration

Yes

Payment Options

Yes

Reporting and Analytics

YES

Unpaid invoice reminders

Yes

Videos: Toast

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