TimeTrade

TimeTrade

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What is TimeTrade and how does it work?

TimeTrade is a customer engagement software designed to connect companies with their customers efficiently and effectively. The software provides self-service tools to enable customers to get the information they need quickly and complete transactions on their own. TimeTrade helps to build strong relationships with customers, enhance loyalty and ultimately drive growth. With self-service solutions, the software enhances the customer experience, reduces call volumes, and improves profitability. Its quick appointment scheduling solution ensures high-value interactions by connecting customers with the right personnel at the right time. TimeTrade offers its services to different sectors, including retail banking, credit unions, consumer retails, and financial advisors. The software empowers employees by providing them with the information needed to meet customer needs promptly.

The five key benefits of TimeTrade are:

  1. Enhanced customer experience: TimeTrade software provides self-service solutions that enable customers to get the information they need quickly, reducing wait times and enhancing their overall experience.
  2. Improved efficiency: The software’s quick appointment scheduling solution helps users to connect customers with the right personnel, reducing call volumes and improving efficiency.
  3. Increased profitability: TimeTrade helps to improve profitability by reducing costs associated with customer service, reducing wait times and enhancing customer retention.
  4. Empowered employees: The software provides employees with the information needed to meet customer needs promptly, empowering them to provide exceptional service.
  5. Versatility: TimeTrade software is suitable for different industries, including retail banking, credit unions, consumer retails, and financial advisors, making it a versatile tool for businesses of different sizes and sectors.

In conclusion, TimeTrade is a powerful customer engagement software that helps companies to build strong relationships with customers, improve efficiency, and enhance profitability. Its self-service solutions and quick appointment scheduling solution enable customers to get the information they need quickly and connect with the right personnel, empowering employees to provide exceptional service.

TimeTrade Pricing

Pricing Model
Subscription , Quotation Based

YEARLY


Small Business


$6.50  /User/Month

Features

  • Omnichannel Scheduling Experience
  • Robust, Full-Stack Security
  • Smart Matching: Basic
  • Appointment Routing: Basic
  • Pooled Resource Management: Basic
  • Meetings for 1-on-1 and Teams: Basic
  • Custom Availability: Basic
  • Configurable Business Rules: Basic
  • Personal Calendar Synchronization
  • Automated Reminders and Follow Up: Basic
  • Web/Video Conference Scheduling: Basic
  • Reporting and Analytics: Basic
  • CRM Connectors: Salesforce


Salesforce Integrated


$29  /User/Month

Features

  • Includes features of Small business plan, plus
  • Appointment Routing: Intermediate
  • Pooled Resource Management: Intermediate
  • Meetings for 1-on-1 and Teams
  • Automated Reminders and Follow Up
  • Web/Video Conference Scheduling: Zoom, GoToMeeting, Join.me, Webex
  • Reporting and Analytics: Analytics plus Salesforce Dashboards
  • CRM Connectors: Integrated


Events & Classes

Custom

Features

  • Includes features of Small business plan, plus
  • Meetings for 1-on-1 and Teams: Groups & Classes
  • Web/Video Conference Scheduling: Basic
  • Reporting and Analytics: Intermediate
  • CRM Connectors: Salesforce, Oracle
  • Reserve with Google
  • Events & Classes
  • Queue Management: Basic


Enterprise

Custom

Features

  • Includes features of Events & Classes plan, plus
  • Appointment Routing: Advanced
  • Pooled Resource Management: Advanced
  • Meetings for 1-on-1 and Teams
  • Web/Video Conference Scheduling: Zoom, WebEx, Teams, Vidyo
  • Reporting and Analytics: Full Suite
  • API and Development Platform
  • Queue Management
  • Voice: Interactive Voice Response (IVR)
  • Language Localization

 

TimeTrade Features

    • Multi-Location SchedulingHelps in managing schedules and confirm reservations/booking from multiple locations
    • Resource SchedulingHelps in setting strategies to allocate resources to projects or tasks to complete it correctly and also manage its start/end dates
    • Online SchedulingHelps in automating and monitoring the scheduling tasks virtually automatically
    • Meeting Room BookingHelps managing meeting room schedules and offers a simple interface to book the appropriate booking room
    • Group SchedulingHelps in scheduling group meetings with multiple numbers of attendees
    • Employee SchedulingHelps in creating, processing and automating the employee schedule
    • Class SchedulingHelps tutors or educational institutes at large to schedule academic and or vocational training classes
    • Calendar ManagementCalendar management is a process of planning out the series of work, for an executive or self. Whether it’s phone calls, scheduling a meeting, or any other important tasks.
    • Automated SchedulingHelps to automate the scheduling processes to reduce paperwork, provide a comprehensive solution and ensure timely updates
    • Appointment SchedulingHelps in scheduling and managing all necessary appointments
    • ReservationsHelps in making as well as canceling reservations online and also assist in rescheduling them (if necessary)
    • Payment ProcessingHelps to manage automated transactions across various online channels

TimeTrade Technical details

Support Business Hours
Online
Customer Type Large Enterprises
Medium Business
Small Business
API Location / Phone Number Tewksbury, Massachusetts / +1 978-654-6800
Deployment SaaS/Web/Cloud Official Website https://www.timetrade.com/
Category Appointment Scheduling Software

TimeTrade FAQs


TimeTrade is Appointment Scheduling Software. TimeTrade offers the following functionalities:

  • Multi-Location Scheduling
  • Resource Scheduling
  • Online Scheduling
  • Meeting Room Booking
  • Group Scheduling
  • Employee Scheduling
  • Class Scheduling
  • Calendar Management
  • Automated Scheduling
  • Appointment Scheduling

Learn more about TimeTrade features.


Here`s a list of the best alternatives for TimeTrade:

  1. Appointy
  2. Book Like A Boss
  3. SchedulingKit
  4. Intro
  5. Calendly


Yes, TimeTrade provides API.

Videos: TimeTrade

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