Telemo

Telemo

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What is Telemo and how does it work?

Telemo is a leading provider of cloud-based call center solutions that help businesses improve customer experience.

Telemo’s call center solutions offer a variety of features that can help businesses improve their customer service, including:

  • Real-time synchronization with Salesforce: Telemo’s call center solutions can be integrated with Salesforce, so agents can see customer information in real time. This helps agents provide better customer service by providing them with the information they need to resolve customer issues quickly and efficiently.
  • Priority customer support: Telemo’s call center solutions can be configured to prioritize calls from certain customers or groups of customers. This helps businesses ensure that their most important customers receive the best possible service.
  • Agent availability status: Telemo’s call center solutions allow agents to easily change their availability status from available to “not available” or “on break” with just a click of a button. This helps ensure that calls are always routed to the agents who are available to take them.
  • Call recording: Telemo’s call center solutions can record all calls, so businesses can listen to them later to track customer interactions and improve their customer service.
  • Reporting: Telemo’s call center solutions offer a variety of reporting features that can help businesses track their customer service performance, so they can identify areas for improvement.

Telemo’s call center solutions are a great option for businesses of all sizes. They are affordable, easy to use, and scalable. If you are looking for a way to improve your customer service, then Telemo’s call center solutions are a great option for you.

Here are some additional benefits of using Telemo call center solutions:

  • Increased customer satisfaction: Telemo’s call center solutions can help you increase customer satisfaction by providing customers with a more efficient and personalized experience.
  • Reduced call abandonment: Telemo’s call center solutions can help you reduce call abandonment by ensuring that calls are always routed to the agents who are available to take them.
  • Improved agent productivity: Telemo’s call center solutions can help you improve agent productivity by providing agents with the tools they need to resolve customer issues quickly and efficiently.

Telemo Pricing

Pricing Model
Free Trial , Subscription

YEARLY


Telemo

  • Outbound Dialer
    • Starting at $0.0085/min to receive and $0.013/min to make a call
    • Live Phone Call Monitoring
    • Schedule Bulk Voice Call
    • Extensive Analytical Reporting
  • Click-to-call
    • Starting at $0.0085/min to receive and $0.013/min to make a call
    • Easy Integration
    • Instant Notification
    • Eliminate Dialing Errors
  • Contact Center
    • Starting at $0.0085/min to receive and $0.013/min to make a call
    • Faster Call Resolution
    • Simple & Easy Installation
    • Save 70% Costs
  • IVR
    • Starting at $0.0085/min to receive and $0.013/min to make a call
    • Unlimited Customer Access
    • Better Customer Service
    • Wider Personalization
  • Text-to-Speech
    • Starting at $0.0085/min to receive and $0.013/min to make a call
    • Multilingual
    • Audio Format Flexibility
    • Human-like Voice Calls
  • Toll-Free Number
    • Starting at $0.0085/min to receive and $0.013/min to make a call
    • Better Brand Presence
    • 100% uptime SLA guarantee
    • Marketing Campaign
  • Audio, Video Solutions
    • Starting at $0.0085/min to receive and $0.013/min to make a call
    • Screen sharing
    • Join with a click
    • Townhall meetings

Features

  • Excellent Quality
  • Superior Reliability
  • Easy to Implement
  • Scale at Ease
  • Best Support and Maintenance
  • Extensive Reporting

 

Telemo Technical details

Support Online Customer Type Large Enterprises
Medium Business
Small Business
API Location / Phone Number New York, New York / +91-120-433-3335
Deployment SaaS/Web/Cloud Official Website https://telemo.io/
Category Auto Dialer Software

Telemo FAQs


Here`s a list of the best alternatives for Telemo:

  1. Hello Hunter
  2. RingCentral Contact Center
  3. Orum
  4. Dialpad Sell
  5. 3CX Power Dialer


Yes, Telemo provides API.

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