Shipway

Shipway is a powerful cloud-based shipment tracking software that has been designed to help online retail store owners monitor and manage their orders effectively. The software provides users with a range of features that enable them to offer courier tracking services on their websites and notify customers via SMS and email updates. This capability enhances customer engagement and increases their loyalty to the brand, resulting in improved customer satisfaction.

Shipway addresses the growing need for alliance, connectivity, and tractability in the eCommerce market, helping businesses to stay ahead of the competition by providing a seamless customer experience. The software reduces the cost of customer support by automating the tracking process, allowing managers to focus on improving their services and enhancing customer satisfaction.

With Shipway, users have access to analytical data that provides insights into customer behavior and preferences. Customers can give reviews and ratings, which help managers to identify areas of improvement and make informed decisions about their business operations. This data can be used to optimize processes and improve the overall customer experience.

In addition, Shipway offers a range of advanced features such as delivery date estimates, order history tracking, and automatic tracking updates, enabling users to provide a superior customer experience. The software also integrates seamlessly with popular eCommerce platforms, allowing businesses to streamline their operations and provide a better experience for their customers.

In summary, Shipway is a comprehensive shipment tracking software that offers online retail store owners the tools they need to manage and monitor their orders effectively. The software provides a range of features that help to enhance customer engagement, increase loyalty, and improve overall customer satisfaction. By automating the tracking process and providing analytical data, Shipway helps businesses to optimize their operations, reduce costs, and stay ahead of the competition in the highly competitive world of eCommerce.

Shipway Pro

If the user goes for a premium plan and opts for Shipway Pro, then they will be able to receive an email or SMS on each status change of the shipment. Shipway Pro enables users to track each AWB number from the shipway dashboard and the complete information regarding any AWB number will be displayed to the customers. The software will also provide users with access to various kinds of statistics and charts.

Getting started with Shipway

Shipway is a very user-friendly software as the users need to download and install the software and then if they are required to register on Shipway if they do not have an account already. After the registration process is completed, a Shipway login ID and license key will be sent to the registered email ID of the user. A form will appear in which the user is required to enter their login ID and license key, and click on the save changes button.

Next, the user is required to click on the WooCommerce orders link then click on any order which will open the ‘Edit Order’ page where the ‘Order Tracking’ panel will be visible on the right side of the page. The user is then required to enter the AWB Number, and select courier from the drop-down and press save order button. Then click on the link appearing on the frontend link page and enter the order ID and click on the track button to get a complete shipment status of the order.

Pricing of Shipway

The pricing of Shipway depends on the extent of requirements and usage by users. One can also request a callback to get personalized quotes.

Benefits of Shipway

There are several benefits of using Shipway, such as it reduces the queries of the customers and improves the customer experience. The software enhances the post-buying experience for both the merchant and the customer. It also informs the users about the shipments facing delivery problems, and most importantly, it gives the merchants insights about the statuses of the shipments.