Salesforce Sales Cloud
- Can be customized as per the business structure and requirements.
- Salesforce being the major player in cloud solutions, businesses can have some edge over the others.
- Manage the business efficiently. Track staff, tasks management, email etc.
- Salesforce offers complete automation of the customer relationship management process.
- Designed to be compatible with any browser and any environment. Well integrates with social media platforms
- Sophisticated tool with robust functioning.
- Nimble is best suited for lead generation but not for other workflows.
- Dashboard is not well organized.
- Doesn’t have features like proposal templates
- Integration is required for more third party tools.
About Salesforce Sales Cloud
Salesforce crm or Sales force sales Cloud is the most popular CRM used by all types of businesses like small, medium and big businesses. Salesforce Sales Cloud is a cloud based Customer Relationship Managment application from Salesforce that has been more reliable and popular among the businesses. Salesforce cloud is one of the widely used cloud platorms in the world and it competes with AWS and Microsoft Azure. Salesforce has built the CRM targeting all types businesses. It has all the advanced features which a modern CRM application should have. Businesses can take their decisions to increase their sales and can automate the whole sales process with the help of Salesforce Sales Cloud CRM. Build better customer relationships either both new and existing customers in a very effective way to serve them better and connect to customers whenever required for the growth your business with the help of Salesforce Sales Cloud.
Pricing
$25 /user/month* (billed annually)
$65 /user/month* (billed annually)
$125 /user/month* (billed annually)
$250 /user/month* (billed annually)
Features
360° Customer View
Calendar/Reminder system
API
Intuitive Visual Board: Drag & Drop Interface,Visual workflow,Template Management,Search Functionality
Real-Time Visibility
Task Management – Task Planning,Task Scheduling,Task Tracking,
Integration –Third Party Integration, website integration,Social Media Integration,Microsoft Outlook Integration, Mobile Integration, G Suite
Contact management:contact history, contact database
Sales Management – Sales Analytics, Sales Forecasting ,Sales Reporting,Sales Tracking
User Role Management: Role based access
Status Tracking
Salesforce Engage
Campaign Management
Notification Management
Case Management
Sales Console App
Einstein Activity Capture
Salesforce partner communities
Duplicate Blocking
Lead Management: Lead Assignment,Lead Capture,Lead Distribution,Lead Nurturing,Lead Scoring
Reporting/analytics
Google Apps Integration
Chatter, Files, Topics, and Recommendations
File Storage Per User
Multi-Currency
Document Management: File Sync,File Sharing
Pipeline Management:Pipeline Reports
Contracts, Orders, Quotes, Products, and Price Books
Email Management: Email Distribution,Email Integration,Email Templates,Email Tracking
Reporting/analytics: Sales Analytics
Opportunity Management–Discover & Qualify Prospects
Forecasting/Predictive analytics
Workflow automation
Follow-up reminders
Sales Territory Management
Pros and cons
- Can be customized as per the business structure and requirements.
- Salesforce being the major player in cloud solutions, businesses can have some edge over the others.
- Manage the business efficiently. Track staff, tasks management, email etc.
- Salesforce offers complete automation of the customer relationship management process.
- Designed to be compatible with any browser and any environment. Well integrates with social media platforms Sophisticated tool with robust functioning.
- Nimble is best suited for lead generation but not for other workflows.
- Dashboard is not well organized.
- Doesn’t have features like proposal templates
- Integration is required for more third party tools.
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Benefits
Simple Dashboard to get total customer view Automate everyday tasks related to customer management. Efficiently handle Multiple teams and can easily coordinate among them, Improve customer retention by as much as 27% Understand customers better and facilitate better a better working relationship. Never worry about incomplete data. Salesforce CRM enable to collect an actionable cutomer data to take your business to next level. Derive accurate insights by improved analytics and reporting through Salesforce sales cloud.
Integration
Force.com Heroku ExactTarget Fuel Third-party apps at Salesforce AppExchange Service Cloud Marketing Cloud Pardot, Desk.com Analytics Cloud Data Cloud JIRA Freshdesk FinancialForce LeadExec Samanage Zuora Zendesk
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FAQ
How does Free trial work?
Salesforce offers 30-day free trial without any credit card.
What is Salesforce CRM Appliction?
Salesforce is a cloud based customer relationship management application that helps businesses in management of sales of new customers as well as already existing customers across all industry domains.
What type of industries does Salesforce CRM Application Support?
Salesforce CRM targets small,medium and large business groups. But it is best suited for large businesses.
What languages does App support?
Does App offer an API?
Specification: Salesforce Sales Cloud
| Pricing | Basic sales and marketing for up to 5 users |
|---|---|
| Free trial | Yes |
| customer-type | Large enterprises, Medium business, Small business |
| Deployment Type | Cloud Hosted, On Premise, Open API, SaaS |
| Device Supported | Android, IOS, Mac OS, Windows |
| Customer support | Email, Phone, Chat |
| Training | Personalized, Live online, Documents, Webinars |
| Intuitive Dashboard | Drag & Drop Interface,Visual diagram Analytics,Template Management,Search Functionality, 360 degree customer view |
| User Role Management | Yes, Assign Roles based on their designation. |
| Task Management | Task Planning,Task Scheduling,Task Tracking |
| Email Management | Email Distribution,Email Integration,Email Templates,Email Tracking |
| Contact management | contact history, contact database |
| Lead Management | Lead Assignment,Lead Capture,Lead Distribution,Lead Nurturing,Lead Scoring |
| Sales Mangement | Sales Analytics, Sales Forecasting ,Sales Reporting,Sales Tracking |
| Quotes/proposal management | Yes |
| Reporting/analytics | Sales Analytics |
| Forecasting | Yes |
| Meeting Management | No |
| Document Management | File storage , File sharing and File Sync |
| Workflow Automation | Yes |
| Multicurrency | Yes |
| Status Tracking | Yes |
| Calendar Management | Yes |
| Pipeline Management | Pipeline Reports |
| Integration | Third Party Integration, website integration,Social Media Integration,Microsoft Outlook Integration, Mobile Integration, GSuite |
| Territory Management | Yes |
| Follow-up reminders | Yes |
| Communities for sales | Yes |
| Opportunities and quotes | Yes |
| Salesforce Mobile App | Yes |
| Other Features | Salesforce CPQ and Billing, Einstein Activity Capture, Contracts, Orders, Quotes, Products, and Price Books |
| Case Management | Yes |
| Miscellaneous | File Storage Per User, Sandbox, Process Builder,Chatter, Files, Topics, and Recommendations |
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