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What is RoomRaccoon and how does it work?

RoomRaccoon software is a cloud-based system to run every aspect of the Hotel business. The Property Management System has built-in features to automate recurring processes, such as housekeeping, pricing, invoicing, guest communication, and much more. You have to scan the guest’s identification to auto-populate the details and then make payments through the booking engine during reservation. Revenue can be increased per room by upselling your property’s amenities during online check-in. You can confidently sell your rooms across multiple booking channels with this lightning-fast Channel Manager and it effortlessly manages rate updates and sets automatic yield rules. To use the fully integrated booking engine, simply connect it to your website and give customers instant insight into your room availability and automatically process pre-payments with Stripe to avoid no-shows. For automated accounting just connect your accounting software to RoomRaccoon’s PMS for automatic data transfer. The digital ID scanner registers guests in half time. With the easy to use website builder, you can choose from professional templates and create your own website.

RoomRaccoon Pricing

Pricing ModelFree Trial , Subscription




Billed Yearly

  • For 30 Rooms, Pricing varies based on the number of Rooms


  • Users: 2
  • Yield Management: Fixed Ruleset
  • Automated Folio
  • Guest Communication
  • Reporting and Insights
  • Group Bookings
  • Room Categories: 3
  • Debtor Control
  • Booking Engine Upselling
  • Commission-Free
  • Promotion Codes
  • Booking Channels: 3
  • Real-Time Synchronization
  • Distribute Multiple Channel Rates
  • Google Hotel Premium Ads Partner
  • Online Payments
  • Payment Requests
  • Help Center Guides
  • Online Ticket Support
  • Ticket Response SLA: 1 business day
  • Implementation Program



Billed Yearly

  • For 30 Rooms, pricing varies based on the number of rooms


  • Includes features of Entry plan, plus
  • Users: 8
  • Customizable User Permissions
  • Online Check-In
  • Yield Management: Fixed Ruleset
  • Room Categories: 10
  • Debtor Control
  • Booking Engine Upselling
  • Commission-Free
  • Promotion Codes
  • Booking Channels: 5
  • RaccoonUpsell
  • Facebook Pixel Tracking
  • RaccoonID
  • Website Builder
  • Accounting Automation
  • White Label Booking Engine
  • Any Other Third-Party Connection



Billed Yearly

  • For 30 Rooms, Pricing varies based on the number of rooms


  • Includes features of Starter plan, plus
  • Users: 20
  • Yield Management: Fixed Ruleset/20 Custom Rules
  • Room Categories: 20
  • RaccoonHousekeeping
  • RaccoonRev
  • GA4 Ecommerce Event Tracking
  • Booking Channels: Unlimited



Billed Yearly

  • For 30 Rooms, Pricing varies based on the number of rooms


  • Includes features of Premium plan, plus
  • Users: Unlimited
  • Yield Management: Fixed Ruleset/75 Custom Rules
  • Room Categories: Unlimited
  • Ticket Response SLA: 4 business hours
  • RaccoonHousekeeping
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Disclaimer: The pricing details were last updated on 27/02/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about RoomRaccoon pricing.

RoomRaccoon Features
Show All Features

    Hotel Management Features

  • Reviews ManagementHelps in tracking and monitoring how the hospitality property perceived across the web and social media channels
  • Reservations ManagementHelps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
  • Point of Sale (POS)Ensures that the service selling and financial transaction related activities are completed efficiently and timely
  • Online Hotel BookingHelps the staff in accepting and confirming online booking and reservations made
  • Multi-PropertyAllows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
  • Maintenance ManagementHelps in recording vital data concerning the overall maintenance of a hospitality property
  • Housekeeping ManagementHelps in monitoring and managing all housekeeping related activities done in hotels
  • Guest Experience (GEM)Helps in logging essential data that can be used to improve guests staying experience in the hotel
  • GDS / OTA IntegrationHelps in providing room availability and pricing information to a large base of potential guests through online travel agencies
  • Front Office ManagementHelps hotel managers to engage better with guests with all necessary digital data, right at their fingertips
  • Employee ManagementHelps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
  • CateringHelps in storing necessary information related to catering or food services offered to guests at the hotel
  • Marketing ManagementDocuments, tracks and also helps to access all data pertaining to the marketing department
  • Hotel Group ManagementHelps in managing a chain of hotels under a particular group

RoomRaccoon Technical details

Support Online Customer Type Large Enterprises
Medium Business
Small Business
API NA Location / Phone Number Winthrop, Massachusetts / +1 6179821843
Deployment SaaS/Web/Cloud Official Website
Category Hotel Management Software

RoomRaccoon FAQs

RoomRaccoon is Hotel Management Software. RoomRaccoon offers the following functionalities:

  • Reviews Management
  • Reservations Management
  • Point of Sale (POS)
  • Online Hotel Booking
  • Multi-Property
  • Maintenance Management
  • Housekeeping Management
  • Guest Experience (GEM)
  • GDS / OTA Integration
  • Front Office Management
  • Employee Management
  • Catering

Learn more about RoomRaccoon features.

No, RoomRaccoon does not provide API.

Photos: RoomRaccoon

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