Novi Survey

Novi Survey

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What is Novi Survey and how does it work?

Novi Survey is an exceptional survey tool that offers a range of unique features to suit the needs of businesses of all sizes. What sets Novi Survey apart is its ability to provide both hosted online surveys and installable survey software. This versatility makes it an ideal solution for companies looking for a comprehensive survey tool that can be customized to meet their specific needs.

The web version of Novi Survey provides users with instant access to the software, allowing them to access their surveys anytime and from anywhere. The online version is perfect for companies looking for a simple and hassle-free way to conduct surveys without any installation or setup requirements.

On the other hand, the survey software version of Novi Survey provides users with complete control over the tool via user accounts with dedicated privileges and roles. This is ideal for companies that require more flexibility and customization options.

Novi Survey can be used by organizations of all sizes to conduct various survey types, including customer service surveys, satisfaction surveys, employee opinion surveys, student surveys, benchmark surveys, and market research. The tool is packed with support for multiple languages, over 100 question types, elegant templates, conditional and skip logic, and many other features that make survey creation and management effortless.

Novi Survey also places a great emphasis on data privacy, deploying a 256-bit SSL encryption to protect users’ data. This ensures that the data collected through Novi Survey is secure and protected at all times.

In summary, Novi Survey is a comprehensive survey tool that offers a range of unique features and capabilities. Its ability to provide both hosted online surveys and installable survey software, along with its support for multiple languages, extensive question types, and data privacy, makes it an ideal solution for businesses looking to gather valuable feedback and insights from their customers and employees.


Novi Survey Pricing

Pricing Model
Free Trial , One-time license , Subscription



$999  /Year


  • Accounts : 1
  • Custom branding
  • Secure SSL encryption
  • Assessments and scoring
  • Unlimited surveys and responses
  • Unlimited phone and email support
  • Generic domains

Based upon the Number of Accounts, the pricig plan varies. Contact the vendor to get the latest pricing detail.


$2,998  /Year


  • Accounts : 1
  • Includes features of Premium plan, plus
  • Custom scripting
  • Use your own domain
  • Use your own email server
  • Custom email for invitations
  • Disable opt-out msg
  • Manage bounced invitations

Based upon the Number of Accounts, the pricig plan varies. Contact the vendor to get the latest pricing detail.




  • Includes features of Ultimate plan, plus
  • Active directory login
  • Dedicated install/database
  • Neutral branding of admin tool
  • Other customizations

Contact the vendor to get the latest pricing detail.

Professional (Install software on your server)

$4,990  One-Time Payment


  • 10 Survey managers
  • 1 Server license
  • Custom Branding
  • Email invitations
  • Unlimited Surveys and Responses
  • Web services API
  • White label / private label
  • One year of support and free upgrades


  • Expert installation (requires remote access) : $250
  • Source Code ASP.NET plus C# (Enterprise version only) : Contact the vendor
  • More accounts, servers, or need a special license : Contact the vendor

Enterprise (Install software on your server)

$9,990  One-Time Payment


  • 2 Server licenses
  • Unlimited Managers
  • Includes features of Professional plan, plus
  • Object API
  • Response audit
  • Multi organizations
  • Active directory integration
  • Single sign-on
  • Includes features of Add-ons

Academic and Non-Profit Organizations


The software offers 10 percent discount for Academic and Non-Profit Organizations.

Contact the vendor to get the latest pricing detail.

Screenshot of the Vendor Pricing Page

Learn more about Novi Survey pricing.



Novi Survey Features

Survey/ User Feedback Features

    • Skip LogicIt hides the irrelevant pages or questions based on previous responses.
    • Survey TemplatesSurvey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
    • Support Audio / Images / VideoIncludes audio/ video/ images into the survey questionnaires to make it interactive
    • Site Intercept SurveyCaptures value from your website visitors with targeted, engaging messages
    • Question LibrarySaves the FAQs into a question library, from where you can instantly pick and add them to new surveys
    • Question BranchingAllows respondents to screen questions and give answer to the relevant questions only
    • Online SurveyLets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
    • Offline Response CollectionThis feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
    • Multiple Question TypesThese question patterns are aimed at collecting statistical data from the respondents with accuracy
    • Mobile SurveyA feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
    • Embeddable SurveyIt enables you to directly include your surveys on your own website
    • Email DistributionThis feature lets you send a custom email invitation for the survey to the respondents
    • Data Analysis ToolsAnalyze feedbacks collected from both structured and unstructured sources in real-time
    • Custom Survey URLsEnables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
    • 360 Degree FeedbackCaptures and centralizes a holistic feedback of the target audience that helps in making business decisions.
    • Phone SurveyIt enables you to run your survey over telephones
    • Kiosk SurveyThis feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad


Novi Survey Technical details

Support Online Customer Type Medium Business
Small Business
API NA Location / Phone Number Waltham, MA – 02451 / 781-547-7739
Deployment SaaS/Web/Cloud Official Website
Category Survey/ User Feedback Software


Novi Survey FAQs

Novi Survey is Survey/ User Feedback Software. Novi Survey offers the following functionalities:

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Online Survey
  • Offline Response Collection
  • Multiple Question Types
  • Mobile Survey
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback

Learn more about Novi Survey features.

Here`s a list of the best alternatives for Novi Survey:

  1. Cognito Forms
  2. Formly
  3. Fynzo Survey
  4. SurveyMonkey
  5. Alchemer

No, Novi Survey does not provide API.

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