NeoDove

NeoDove

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What is NeoDove?

NeoDove is a telecalling CRM and sales engagement software that helps telecallers increase their productivity and convert more leads. It is designed to be easy to use, even for users with no CRM experience.

Some of the key features of NeoDove include:

  • 360-degree lead management: NeoDove provides a comprehensive view of each lead, including their contact information, communication history, and notes. This information can be used to personalize outreach and improve the chances of converting leads into customers.
  • Multi-channel engagement: NeoDove allows telecallers to engage with customers through a variety of channels, including phone, email, and social media. This helps to ensure that customers are reached at the time and place that is most convenient for them.
  • Progressive and automated dialing: NeoDove’s progressive and automated dialing features allow telecallers to make more calls in less time. This is because NeoDove automatically dials the next number on a list when the current call ends.
  • Multi-platform integration: NeoDove integrates with a variety of platforms, including social media networks, websites, marketplace sites, and Google Sheets. This allows telecallers to access their data and contacts from anywhere, on any device.

Overall, NeoDove is a powerful telecalling CRM and sales engagement software that can help businesses of all sizes increase their productivity and convert more leads.

Here are some additional benefits of using NeoDove:

  • Increased productivity: NeoDove can help telecallers increase their productivity by automating tasks, providing a central repository for data, and providing insights into customer behavior.
  • Improved customer service: NeoDove can help improve customer service by providing a more personalized and efficient way to interact with customers.
  • Increased sales: NeoDove can help increase sales by providing a more effective way to generate leads, qualify leads, and close deals.

If you are looking for a telecalling CRM and sales engagement software that can help you increase your productivity, improve your customer service, and increase your sales, NeoDove is a great option.

Why Use NeoDove Telecalling & CRM Software?

Here are some compelling reasons as to why you should NeoDove:

  • Mobile Application: NeoDove allows tele callers to connect calls directly through a mobile CRM application. Working through a mobile application can be very handy.
  • User-friendly Web Portal: The telecalling software offers web portal access with a zero learning curve. NeoDove’s web portal is super-fast as it is backed by cloud computing.
  • Pocket-friendly: NeoDove is very easy on the user’s pocket. As it offers a quarterly plan for individual users. This flexible pricing system only makes you pay for the number of tele callers you have on board.
  • Flexibility: The software has an industry-wide usage, covering sectors like Automobile, Real Estate, Finance, Healthcare, and Education.
  • Seamless telephony service: It ensures telephony service integration Virtual number, Cloud Telephony Service, and more.

Key Features of NeoDove Telecalling Software

Here are some of the major features of NeoDove:

  • Multi-channel customer engagement
  • Multi-platform integration
  • All around lead management
  • Team monitoring and productivity
  • Progressive and automated dialing
  • Interactive voice response system
  • Virtual number availability

How Does NeoDove Work?

The latest version of NeoDove is primarily used for comprehensive lead management, multi-channel customer engagement, and advanced telecalling features. It has an intuitive interface and is simple to use. NeoDove can be easily integrated with your existing systems to ensure a smooth workflow. For more information, you can also refer to user manuals and take an online NeoDove demo at Techjockey.com.

How to Use NeoDove?

Get started with NeoDove in 5 simple steps:

Step 1: Buy NeoDove installation key

Step 2: Directly login through the official website (web-based)

Step 3: Sign up & create your account and get your NeoDove login access

Step 4: Add users & assign permissions

Step 5: Get started with NeoDove

NeoDove Pricing

Plan Price Number of Agents Monthly Minutes Monthly Data Features
Basic $19/month 1 100 1GB Call tracking, call recording, call forwarding, IVR
Standard $49/month 3 500 5GB All features of Basic plan, plus: CRM integration, call queues, barge/whisper, call transfer
Premium $99/month 5 1000 10GB All features of Standard plan, plus: Video calls, live chat, email marketing

All plans include unlimited incoming calls.

NeoDove offers a free trial so you can try it before you buy it.

Here is a brief overview of the features included in each plan:

  • Basic Plan
    • Call tracking: Track calls to see how many calls you receive, where they come from, and how long they last.
    • Call recording: Record calls so you can listen to them later or share them with others.
    • Call forwarding: Forward calls to a different number, such as a mobile phone or a voicemail inbox.
    • IVR: Create interactive voice response (IVR) systems so callers can navigate your call center without speaking to a human agent.
  • Standard Plan
    • All features of Basic plan, plus:
      • CRM integration: Integrate NeoDove with your CRM system so you can keep track of customer interactions across all channels.
      • Call queues: Create call queues so callers can be put on hold and wait to speak to an agent.
      • Barge/whisper: Allow agents to listen in on calls without the caller knowing.
      • Call transfer: Allow agents to transfer calls to other agents or departments.
  • Premium Plan
    • All features of Standard plan, plus:
      • Video calls: Make and receive video calls with customers.
      • Live chat: Allow customers to chat with agents in real time.
      • Email marketing: Send email marketing campaigns to customers.

 

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Automated and Progressive Dialing

Fuel your team’s efficiency with an auto dialer that helps them focus on talking to customers than dialing numbers or keeping track of which one to call next.

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Integration with Multiple Platforms

Consolidate all your leads in one place by integrating with platforms like Wix, WordPress, Facebook Ads, Google Ads, Just Dial, MagicBricks, and many more.

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Extended Features Through Marketplace

Capture all your calls and ensure seamless customer interactions with telephony service integrations for features such as IVR, virtual numbers, etc.

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Multichannel Customer Engagement

Leverage WhatsApp to keep your customers engaged throughout the journey. You can even call, SMS, or email them – choose what they prefer the most.

NeoDove Features

Progressive Dialer

NeoDove’s progressive dialer allows tele callers to make automated, repeated calls without any interruption.

Integration with leading portals

NeoDove integrates with all leading social channels such as FB ads, Google ads, Magic Bricks, JustDial, etc.

Lead Management System

NeoDove encompasses all the features of a CRM solution, with includes 360-degree lead management.

Real time BI and analytics

The software gives real-time information on how tele callers are performing in terms of lead conversion.

Integration with Whatsapp

Users can integrate NeoDove with messengers like WhatsApp for personalized communication in addition to social networking sites.

Sending a Preconfigured Message After every Call

Send pre-configured WhatsApp messages to customers for updates and reviews.

Marketplace for cloud telephone & communication

NeoDove offers cloud telephony features for inbound & outbound calling. You can make calls directly through cloud computing.

AWS quick insights for trends

You can integrate AWS with NeoDove and access insightful information on recent business trends.

Co Assign of leads

The IVRS solution provides centralized access to users for assigning leads among different team members with a follow-up date.

Lead Tracking

NeoDove enables tele callers to track and follow up on a lead efficiently. It saves lead details like last contacted, follow-up,

NeoDove Specifications

Specification Value
Supported Platforms Web, Android, iOS
Device Any device with a web browser or mobile app
Deployment Cloud-based
Suitable For Businesses of all sizes
Business Specific Call tracking, call recording, call forwarding, IVR, CRM integration
Business Size Small, medium, large
Language English, Hindi, Kannada, Telugu, Malayalam, and Tamil

NeoDove FAQ

Videos: NeoDove

Photos: NeoDove

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