LiveChat is a customer service chat based software that helps to interact with support teams right from the website, social media and mobile app. It is easy to setup by just embedding a piece of code on the website and ready to use. It is considered as one of the top customer service software provider in the world by providing services in more than 150 countries serving 25000 plus businesses.
LiveChat is fully customizable chat window with the ability to rebrand to the requirements of the user. It has ability to chat with multiple users at a time and saves the time when compared to phone support. LiveChat integrates with ticketing system to enable users to create tickets automatically to resolve the issue or query. It supports multiple devices and apps on android and iOS platforms. It is ideal software and powerful solution for ecommerce websites to resolve multiple customer queries quickly.