Lightspeed Retail

Lightspeed Retail

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9.5/10 (Expert Score)
Product is rated as #10 in category POS Software
Lightspeed Kounta POS can be extended beyond a full-featured POS with a number of free, built-in add-ons.
Ease of Use
9.4
Features
9.4
Value for Money
9.3
Customer Support
9.3
PROS:
  • Easy to use
  • Accessible from anywhere
  • Suitable for businesses of all sizes
  • Can be customized to meet specific POS needs
  • Offers support for different types of retailers
CONS:
  • Limited integrations.
  • Does not offer a free trial.
  • Might not be suitable for all businesses.
  • Complaints about the customer service.

About Lightspeed Retail



Lightspeed Kounta POS’s team will help you get up and running with the Point of Sale from setup to your first sale. In no time at all, you’ll be setting up and selling products thanks to its intuitive interface and easy-to-navigate functionality. Lightspeed Kounta POS can adapt to the way you do business, not the other way around, if you customise your POS screen.

Lightspeed Kounta POS can be extended beyond a full-featured POS with a number of free, built-in add-ons. You’ll get low stock alerts, automated PO generation, customer accounts, detailed reporting, and insights into what your customers buy and when. This is a new level of small business intelligence. Third-party add-ons can take you even further, including loyalty apps, employee rosters, and online ordering.

The secure back office lets you manage all your stores from the web or your mobile device, whether you have ten or 100. Besides being platform independent, the system works with any POS terminal, whether it’s an old POS terminal, a Mac or Windows computer, a tablet, or a smartphone. Lightspeed Kounta POS is designed for hospitality, but it also works well for retail, with features like item variants and modifiers for inventory, easy discounting, and product components.

 

 

Typical customers
  • Small businesses
  • Mid size businesses
  • Large Enterprises
  • Freelancers

Platforms supported
  • Web
  • iPhone
  • iPad

Mode of Support
  • Chat
  • Knowledge Base
  • FAQs/Forum
  • Email/Help Desk
  • Phone Support

Training options
  • Webinars
  • In Person
  • Live Online
  • Documentation
  • Videos

Features

  • POS
  • Inventory Management
  • Purchasing Inventory
  • Omnichannel
  • Track Product Transfers
  • Sales Reports
  • Data Reports
  • Quoting
  • Ordering
  • Invoicing
  • Customer Profiling
  • Drag and Drop
  • Multi-Store Passwords
  • Advanced Reporting Uploader
  • Purchase Orders included in API
  • Customer feedback
  • A/B testing capabilities
  • Social media integration
  • Upsell/cross sell tools
  • Allows customers to write product reviews
  • Custom pricing creation
  • Three variations of checkout pages
  • Related products display
  • Marketplace creation
  • Integrated shipping
  • Automated emails for customers

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Pros and cons


PROS:
  • Easy to use.
  • Accessible from anywhere.
  • Suitable for businesses of all sizes.
  • Can be customized to meet specific POS needs.
  • Offers support for different types of retailers.

CONS:
  • Limited integrations.
  • Does not offer a free trial.
  • Might not be suitable for all businesses.
  • Complaints about the customer service.

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Benefits

  • Cloud-based point-of-sale platform that can to be accessed anytime and at any given place.
  • It has inventory management, quoting, ordering and invoicing tools, powerful reporting functionalities.
  • Users can manage inventory and customers, handle transactions more easily and take a more indepth look at their businesses’ analytics.
  • With its multi-store capability, you can keep track of all your inventory across locations.
  • Rich ecommerce system that enables users to manage on-site and online inventory.

Starting from: $79 per month Pricing model: Subscription Free Trial:  Available

 Basic $79/month Starter $119/month Standard $139/month Advanced $189/month Pro $259/month

Specification: Lightspeed Retail

Best For

Medium Business, Small Business

Free Trial

Available

Pricing Plans

Free Trial

Device Supported

Web Based, Windows

Deployment Type

Cloud Hosted

Customer Support

Email, Live Support, Phone

API

Yes

Customer Management

Yes

Credit Card

Yes

Customized invoices

Yes

Employee Management

Yes

Online Payment Processing

Yes

Retail Management

Yes

Mobile integration

Yes

Payment Options

Yes

Reporting and Analytics

YES

Unpaid invoice reminders

Yes

Videos: Lightspeed Retail

Photos: Lightspeed Retail

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