Lightico

Lightico

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9.4/10 (Expert Score)
Product is rated as #2 in category E-Signature Software
Lightico is a cloud-based eSigning and sharing platform for digital contracts. Sales, services, and regulatory compliance can all benefit from Lightico's in-call document eSigning and sharing solution.
Ease of Use
9.4
Features
9.3
Value for Money
9.4
Customer Support
9.3
PROS:
  • In-call document eSigning and sharing solution
  • Helps sales representatives close sales on first customer contact
  • Makes sales process more efficient
  • Reduces paperwork
  • Increases customer satisfaction
CONS:
  • Can be difficult to learn how to use all the features.
  • There is a monthly subscription fee.

About Lightico



Lightico is a cloud-based eSigning and sharing platform for digital contracts. Sales, services, and regulatory compliance can all benefit from Lightico’s in-call document eSigning and sharing solution. As call agents speak to customers over the phone, Lightico enables them to capture customer IDs, share images, complete smart forms, process payments, and collect eSignatures in real-time.

Sales representatives can close sales on their first contact with customers with Lightico by making sales conversations visual and by capturing contract signatures. With the help of secure eSignature and payment processing technology, sales reps can engage customers visually with product photos, sign orders, and collect payments.

Lightico provides agents with context about the customer’s issue, so issues can be resolved as soon as they arise. Customers are able to share images or videos of their service issues in order to provide their own perspective. If the complaint is related to a regulatory requirement, customers can also submit photo IDs or select relevant documents. All of this information is stored in our cloud-based system, which allows agents to maintain long-term records for compliance purposes.

Typical customers
  • Small businesses
  • Mid size businesses
  • Large Enterprises
  • Freelancers

Platforms supported
  • Web
  • iPhone
  • iPad

Mode of Support
  • Chat
  • Knowledge Base
  • FAQs/Forum
  • Email/Help Desk
  • Phone Support

Training options
  • Webinars
  • In Person
  • Live Online
  • Documentation
  • Videos

Features

  • Configure, Price, Quote (CPQ)
  • Cost & Margin Calculation
  • Contract Lifecycle Management
  • Electronic Signatures
  • Payments
  • Multiple Workspaces
  • Roles Management
  • User mManagement
  • Content & Image Libraries
  • Content Locking
  • Branding
  • Approvals
  • Audit Trail
  • Document Builder
  • Document Analytics
  • Document Themes
  • Document Access Code
  • Document Forwarding
  • Document Sender Selection
  • Document Auto Numbering
  • Auto Reminders
  • Expiration
  • Template Embedding
  • Webhooks

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Pros and cons


PROS:
  • Ease of use.
  • Online delivery and sharing.
  • Legally binding signatures.
  • Powerful document creation tools

CONS:
  • Some users have reported issues with the automation features.
  • The interface can be somewhat confusing for first-time users.
  • There is no free trial or demo available.

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Benefits

  • Online signatures.
  • Contract management.
  • Workflow automation.
  • Allows users to create, deliver, and share documents online.
  • Seamlessly integrates with Third-Party Applications.

Starting from: N/A Pricing model: Subscription Free Trial: Not Available

Contact Lightico for Pricing

Specification: Lightico

Best For

Large Business, Medium Business, Small Business

Free Trial

Available

Pricing Plans

Basic
$9.99 per month
or $7.99 if billed yearly

Professional
$39.99 per month
or $31.99 if billed yearly

Professional plus
$79.99 per month
or $63.99 if billed yearly
DocuSign Business – $30/user per month
Up to 10 seats, unlimited sends, advanced features

DocuSign Business Premium – $125/user per month
Up to 10 seats, unlimited sends, power features

DocuSign Enterprise
11+ seats. Get your customized quote.

Starting Price

$9.99/month

Device Supported

Web Based

Deployment Type

Cloud Hosted

Customer Support

Email, Live Support, Phone

API

Yes

Photos: Lightico

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