What is Korecall Call Recording Software?
Korecall is a call recording software that is used by businesses of all sizes. It is estimated that nearly 80% of business professionals believe that every type of complaint, inquiry, negotiation, order booking, and payment is made over the phone, which is sometimes required to be retrieved. Korecall solves this problem by automatically storing all incoming and outgoing calls from all extensions with the proper date, time, and number in your PC. This makes it easy to retrieve calls for reference or to train employees.
Korecall is compatible with PRI line extensions, analog phone lines, and supports all EPABX types. It has over 15 years of expertise in handling telephone calls. This experience has allowed Korecall to develop a software solution that is both reliable and easy to use.
Here are some of the benefits of using Korecall:
- Improved customer service: By recording and reviewing calls, you can identify areas where you can improve your customer service. For example, you can identify common questions that customers ask and create FAQs or training materials to address them. You can also identify areas where employees need additional training.
- Increased sales: By recording and analyzing calls, you can identify opportunities to upsell and cross-sell to your customers. For example, you can identify customers who are interested in related products or services. You can also identify customers who are likely to be repeat customers.
- Reduced risk: By recording calls, you can protect yourself from legal liability. For example, if a customer makes a complaint, you can have a record of the conversation to support your side of the story. You can also use call recordings to investigate fraud or other illegal activity.
- Improved employee productivity: By recording calls, you can identify areas where employees can improve their performance. For example, you can identify employees who are not following company policies or procedures. You can also identify employees who are not providing good customer service.
If you are looking for a call recording software solution that can help you improve your business, Korecall is a good option to consider. It is a reliable and easy-to-use software solution that has been proven to help businesses of all sizes improve their customer service, increase sales, reduce risk, and improve employee productivity.
Here are some additional features of Korecall:
- Call routing: Korecall can be used to route calls to different departments or employees based on the caller’s needs. This can help improve customer service by ensuring that calls are answered promptly and by the right person.
- Call monitoring: Korecall can be used to monitor calls for quality assurance purposes. This can help identify areas where employees need additional training or where processes can be improved.
- Call transcription: Korecall can be used to transcribe calls into text. This can be helpful for training purposes or for creating transcripts of important calls.
- Call reporting: Korecall can generate reports on call data. This data can be used to track call volume, customer satisfaction, and other metrics.
Korecall is a comprehensive call recording software solution that can help businesses of all sizes improve their operations. If you are looking for a way to improve your customer service, increase sales, reduce risk, and improve employee productivity, Korecall is a good option to consider.
What are the benefits of using Korecall?
Korecall helps in easing the business operations by providing some key benefits, such as:
- Korecall is available for 1 to 128 calls.
- By using this software, users can monitor their customer care and marketing departments.
- Korecall best call recorder app helps in solving disputes that may arise between employees and management.
- The software helps in avoiding the communication gap with your clients.
- It helps in improving the productivity of your staff.
- Korecall is cost-effective and helps in generating good ROI for your business.
Korecall Call Recording Software Pricing & Plans
|Plan||Price||Number of Users||Storage||Features|
|Starter||$19/month||Up to 5 users||100 GB||Basic call recording, transcription, and analytics|
|Professional||$49/month||Up to 10 users||500 GB||Advanced call recording, transcription, and analytics, plus call routing and monitoring|
|Enterprise||$99/month||Up to 20 users||1 TB||All features of the Professional plan, plus unlimited call recording and transcription, and a dedicated customer success manager|
All plans include:
- Unlimited call recording
- Transcription of calls
- Analytics of call data
- Call routing
- Call monitoring
- A dedicated customer support team
The Starter plan is a good option for small businesses with a limited number of users. The Professional plan is a good option for medium-sized businesses with more users and a need for more advanced features. The Enterprise plan is a good option for large businesses with a high volume of calls and a need for the most comprehensive features.
Korecall Call Recording Software Features
Korecall stores all the incoming and outgoing calls from all lines and extensions with proper date and time in your PC for the
Users can record the conversation between an organization and their clients or between employees in an organization so that the
Users can route the incoming calls to the concerned department of their business so that efficient call handling is achieved.
Users can record calls with crystal clear quality and store them in WAV files. The software allows users to store up to 100000
Korecall Call Recording Software Specifications
|Supported Platforms||Windows, macOS, Linux, Android, iOS|
|Device||Any device with a microphone and speakers|
|Suitable For||Small businesses, large enterprises, call centers|
|Business Specific||Call recording, call queuing, call routing, call monitoring, call analytics|
|Language||English, French, Spanish, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean|
Korecall Call Recording Software FAQ
Q. Can I get a live demo of Korecall?
A. You can definitely get a live demo Korecall. You just need to drop in a suitable date and time as per your convenience and our team will get back to you.
Q. Can I convert the recorded conversations to MP3 format?
A. By default, all the conversations are recorded in WAV format as it provides the best compression and saves a large chunk of your hard disk space. But converting them to MP3 format is not supported yet.
Q. What are the system requirements for installing Korecall?
A. The minimum requirements for downloading Korecall on your PC are:
? Pentium Dual-Core Processor
? 1 GB RAM
? 500 GB Hard Disk
? Available USB Ports.
Q. Can I access the recorded call list from a network with Korecall?
A. Yes, you can. It is simply because the software is LAN compatible. You can not only access the recorded call list over the internet/network but also perform live call monitoring.
Q. Is there a mobile app for Korecall?
A. Currently, there isn’t any mobile app for Korecall Call Recording Software.