Guru

Guru is a platform that helps teams stay connected, confident, and engaged by organizing information and making it accessible everywhere they work. With Guru, information flows seamlessly through the organization, reducing the need for meetings and chats, and giving teams more time to focus on what they were hired to do. It enables sharing of product information, streamlines internal communication, and speeds up the onboarding process for employees.

Guru enables enterprises to create a single source of truth by collecting data from various platforms and editing it as per their business requirements. It allows users to gather information from the web, organize it using collections, boards, groups, and cards, and synchronize data across multiple platforms. The platform also helps professionals detect duplicate content and add tags to cards using AI suggestions. Administrators can gain visibility into team activities and build custom knowledge triggers to quickly resolve client queries using canned responses. Additionally, agents can improve communication with customers by receiving automated suggestions during ongoing calls or chats.

Guru also comes with an application programming interface (API) which enables businesses to integrate the solution with several third-party systems such as Slack, Microsoft Teams, Zendesk, Salesforce, Confluence, Intercom, Wistia, Youtube, Showpad, and more.