Gold-Vision CRM

Gold-Vision CRM is a highly customizable and easy-to-use solution that will bring together your sales and marketing teams. It offers a comprehensive set of features that are essential for modern businesses, and can be integrated with a wide range of tools and apps including Outlook, Exchange, Gmail, LiveChat, Eventbrite, and social media networks.

With Gold-Vision, you have access to powerful sales tools that provide real-time visibility into how your leads are performing, making pipeline management a breeze. Data can be captured automatically from website forms, live chats, or IP tracking tools, and leads can be scored and tracked in real-time. The system also offers automation features such as reminders, follow-ups, and due dates to help keep sales teams focused on their tasks.

Gold-Vision’s integrated email marketing features allow you to blend website visitor data with email interactions to score leads and contacts accurately. You can manage marketing campaigns directly from within the CRM, eliminating the need for CSV files. The system also supports targeted marketing campaigns and multi-stage automation for lead nurture and new customer campaigns, and provides built-in reporting for measuring ROI.

Customer satisfaction can be improved with Gold-Vision’s automated customer support features, which log all historic support data, whether it is from phone or web chat. This allows you to track and search customer exchanges and support tickets, reducing waiting times for customers.

Project management features in Gold-Vision help you stay organized and on schedule with automated to-do lists, reporting, due date alerts, appointment tracking, collaboration tools, and more. This ensures that teams stay on top of tasks and projects, improving workflow efficiency and organization.

With Gold-Vision’s streamlined event bookings system, you can manage events, conferences, or training courses in one place throughout the entire lifecycle. The system offers real-time booking and payment management, website integration through APIs, and updates your website with current events based on type, date, or location.

Gold-Vision’s customer portal feature allows you to share important CRM data, increase customer satisfaction, and boost team productivity. The portal provides a balance of self-service, direct support, and communication, and currently offers two types of pages, Account and Activity, where customers can update their information and view or create opportunities, notes and attachments.

Gold-Vision’s integration capabilities are a key element that makes the system so dynamic. Whether you need to improve data enrichment or tender management, Gold-Vision offers integration options or can be customized with its API to meet your specific requirements.

• Sales and marketing team unification.
• Integration with Outlook, Exchange, Gmail, LiveChat, Eventbrite and social media networks
• Visibility into lead performance
• Automated data capture from website forms, live chats and IP tracking tools
• Lead scoring and pipeline management
• Sales automation features
• Integrated email marketing
• Automated customer support
• Project management
• Event bookings
• Customer portal
• Harmonization of CRM data
• Data enrichment and tender management
• built-in reporting
• API customization