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What is Fonada?

Fonada is an interactive voice response (IVR) software that helps businesses of all sizes improve customer service, increase brand visibility, and boost sales. Fonada’s IVR software can be used to create automated phone menus, send text messages, and record and play audio messages.

Fonada’s IVR software is easy to use and can be customized to meet the specific needs of any business. Fonada offers a variety of features that can be used to improve customer service, including:

  • Automated phone menus: Fonada’s IVR software can be used to create automated phone menus that allow customers to quickly and easily get the information they need without having to wait on hold.
  • Text messaging: Fonada’s IVR software can be used to send text messages to customers with important information, such as appointment reminders, shipping updates, and promotional offers.
  • Audio messages: Fonada’s IVR software can be used to record and play audio messages to customers. This can be used to provide customer service, deliver marketing messages, or collect feedback.

Fonada’s IVR software is a powerful tool that can be used to improve customer service, increase brand visibility, and boost sales. If you’re looking for a way to improve your customer experience, Fonada’s IVR software is a great option.

Here are some of the benefits of using Fonada’s IVR software:

  • Improved customer service: Fonada’s IVR software can help you improve customer service by providing customers with a way to get the information they need quickly and easily.
  • Increased brand visibility: Fonada’s IVR software can help you increase brand visibility by allowing you to send text messages and audio messages to customers.
  • Boosted sales: Fonada’s IVR software can help you boost sales by allowing you to deliver marketing messages to customers and collect feedback.

If you’re looking for a way to improve your business, Fonada’s IVR software is a great option. Contact us today to learn more about how Fonada can help you improve your customer service, increase brand visibility, and boost sales.

Modules by Fonada IVR Software

  • Text messaging: The software is a reliable customer retention tool providing super-fast SMS delivery along with instant delivery reports.
  • Audio messaging: The interactive voice response software provides a retry mechanism for bulk inbound calls to previously unreachable numbers. You can also use the feature for multichannel dialing and collecting user responses through touch tones.
  • Missed call platform: Companies use missed call services to gauge customer interest and record customer details in their database for further engagement.
  • Integrated IVR calling: The IVR calling software provides a dedicated infrastructure with a multichannel dial for bulk calling.
  • Outbound dialler: You can use the voice response software for playing pre-recorded messages and making automated voice calls in bulk.
  • Call forwarding: The interactive voice response software enables automatic call forwarding for incoming customer calls.
  • Integrations: The software uses the HTTP method for integrating with websites, ERP/CRM systems, and other applications.
  • Bulk voice campaigns: The IVR system software is used for scheduling bulk messages and calls for initiating voice campaigns.

Benefits of Fonada Software

  • Charges are for only calls that could get connected
  • Generates detailed reports for calls
  • Boosts conversion with targeted lead generation across multiple platforms
  • Highest ratings for inhouse technologies and SIP infrastructure
  • Real-time reports on the behavior of the voice campaigns

Why Use Fonada IVR Solution

  • Brand promotion: The software provides access to information broadcasting tools for promoting your services and products and maximizing brand visibility.
  • Business growth: The IVR software solution provides specialized lead qualification and generation tools for boosting conversions, subscriptions, and enrolment.
  • Customer engagement: Business feedback, targeted marketing offers, surveys, and polls to increase your business value and enhance brand loyalty.
  • Customer connects: The software helps connect and communicate with the target audience via outreach programs.

Types of Communication Supported by Fonada

  • Promotional SMS: Use the IVR software for sending promotions, discounts, and brand SMSs to existing and new customers.
  • Transactional SMS: The voice response software lets you forward order/booking-related messages and informational and transactional texts to customers easily.
  • OTP: Get access to routes for authentication, and dedicated funnels for sending OTPs and facilitating transactions and alerts.
  • International & two-way SMSs: The IVR system software not only makes it easy to forward messages to international users but also sends/receives SMSs over multiple networks.
  • Bulk SMS: Strengthen existing customer relations and generate new leads by sending targeted messages in bulk to all your prospects.
  • SMPP: Scalable and dedicated SMPP gateways with adaptive routing for outbound network helps send high-volume messages.

Key Functionalities by Fonada

  • Text messaging for sending super-fast bulk SMSs
  • Audio messaging for automated voice calls
  • Missed call platform for gauging customer interest
  • Image and video messaging for higher interaction
  • Enterprise CRM for enhancing business performance

How Does Fonada Work?

The latest version of Fonada broadcasting software is primarily used for sending bulk messages in the form of text, audio, and video. It has an intuitive interface and is simple to use. In addition, Fonada can be easily integrated with your existing systems to ensure a smooth workflow. For more information, you can also refer to user manuals and take an online Fonada demo at

How to Use Fonada?

Get started with Fonada in 5 simple steps

  • Step 1: Buy Fonada installation key from
  • Step 2: Directly login through the official website
  • Step 3: Sign up & create your account
  • Step 4: Add users & assign permissions
  • Step 5: Get started with Fonada

What is the Price of Fonada?

Fonada IVR software price is available on request at

Fonada price may vary based on customization, additional features required, the number of users, and the deployment type. For subscription-related details and offers on premium packages, please request a call back from our product experts.

Fonada Pricing & Plans

Fonada price is available on requestLooking for pricing details, customization requirements or have other queries? We are just a click away.

Fonada Pricing & Plans

Plan Price Features
Personal Plan $19.99/month 1 device, location tracking, call logs, text messages, web browsing history, social media monitoring
Business Plan $49.99/month Up to 5 devices, all features of Personal Plan, plus keylogger, app usage, geofencing, remote control, and more
Enterprise Plan $99.99/month Unlimited devices, all features of Business Plan, plus custom reports, dedicated customer support, and more

Please note that these prices are for a single month. For annual subscriptions, you can save up to 50%.

Here are some of the features included in all Fonada plans:

  • Location tracking: Track the location of the target device in real time.
  • Call logs: View the target device’s call logs.
  • Text messages: View the target device’s text messages.
  • Web browsing history: View the target device’s web browsing history.
  • Social media monitoring: Monitor the target device’s social media activity.

Here are some of the features included in the Business and Enterprise plans:

  • Keylogger: Record all keystrokes on the target device.
  • App usage: View the target device’s app usage.
  • Geofencing: Set up virtual boundaries and receive alerts when the target device enters or leaves a specific location.
  • Remote control: Take screenshots, record videos, and send commands to the target device remotely.
  • Wipe device: Remotely erase all data from the target device.


Fonada Features

Promotional SMS

 It helps in sending promotions, discounts, and brand SMS to all your new and existing customers.

Transactional SMS

Send order/booking-related and informational messages easily to your clients for building brand loyalty.

Text Messaging

The software ensures super-fast SMS delivery services & immediate delivery reports.

Audio Messaging

Play pre-recorded messages for customers before connecting with them through voice calls.

Call Platform

Customers use this option to raise their concern about your product or service. Businesses can also use this feature to gauge

Video Messaging

The option is useful in sending video messages to prospective clients for lead generation.


The module automatically forwards calls of qualifying leads to the right agent.

with a third party

The software uses HTTP method for integrating with websites, ERP/CRM systems, and other applications.

Scheduling Bulk Voice

Initiate voice campaigns by scheduling voice calls and messages in bulk with Fonada software.


The software generates reports on voice campaigns, sales calls, and bulk messaging.


Provides routes for authentication and dedicated funnels for sending OTPs about transactions and alerts.

International SMS

Ensure two-way messaging and send messages to international clients with this IVR software.

Bulk SMS

Strengthen your customer relationship & generate new leads by sending targeted bulk messages to all your prospects.

IVR Facility

The software provides a dedicated infrastructure and multichannel dialing for bulk calling.

Fonada Specifications

Specification Value
Supported Platforms Web
Device Laptop, desktop, smartphone, tablet
Deployment Cloud
Suitable For Businesses of all sizes
Business Specific Fonada can be used to track employee productivity, monitor employee internet usage, and prevent data breaches. It can also be used to monitor children’s online activity and protect them from cyberbullying and online predators. Fonada can also be used to protect your home by monitoring your security cameras and motion sensors.
Language English, French, German, Spanish, Italian, Portuguese, Russian, Chinese, Japanese, Korean


Fonada FAQ

A. For Fonada, installation is not required, as it is web-based. Just open the Setup Wizard to get started.?

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Photos: Fonada

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