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What is Flexport and how does it work?

Flexport is an innovative logistics solution that streamlines freight forwarding and customs brokerage for businesses. With its comprehensive features and cutting-edge technology, Flexport offers a world-class customer service team that tracks real-time data, generates insights, and alerts users about daily actions.

One of the key benefits of using Flexport is the ability to manage all workflows with just a single click. This platform brings together working teams, suppliers, and Flexport experts for seamless communication and to clarify every detail. Users can easily control and manage the supply chain efficiently, with visual alerts and updates.

Flexport provides digitized documents for every booking, comprising all the details of shipping and prioritized task lists. This enables organizations to know exactly what actions they need to take and helps them to deliver securely and on time. Moreover, Flexport supports all modes of transport, including air, ocean (including FCL and LCL shipping), truck, and rail freight.

In addition to its core services, Flexport also offers additional services such as Cargo Insurance, Trade Finance, and Customs Brokerage. These services help businesses to mitigate risk and optimize their supply chain operations, thus maximizing their bottom line.

Flexport’s tariff mitigation tool and Duty Drawbacks offer significant benefits for businesses shipping within the US and Canada. The platform helps to reduce tariff costs and provides valuable insights to optimize shipping strategies and avoid unnecessary expenses.

Overall, Flexport is an indispensable tool for logistics companies looking to streamline their freight forwarding and customs brokerage operations. Its comprehensive features, cutting-edge technology, and world-class customer service make it the go-to solution for businesses of all sizes and industries. With Flexport, businesses can optimize their supply chain operations, reduce costs, and improve their bottom line.

Flexport Pricing

Pricing Model
Quotation Based





  • Ocean Shipping
  • FCL Shipping
  • LCL Shipping
  • OceanMatch
  • Track and Trace
  • Air Freight
  • Ground Transportation
  • Customs Brokerage
  • Trade Advisory
  • Insurance
  • Trade Finance
  • Carbon Offset
  • APIs


Flexport Features

    • Customer Service ManagementHelps to streamline the conversations with the customers about the order status
    • Sourcing ManagementHelps to create supplier profiles with supplier details, products, and delivery practices
    • Automated Supply OrdersHelps to automate the order in order to save time on dropshipping operations and minimize the risk of errors
    • Bulk OrdersFacilitates to fulfill bulk and multiple orders at once
    • Real-time Order TrackingEnables tracking the status of orders along with their activities, etc.
    • Product Data ManagementStores product-related information like CAD designs, documents, manufacturing instructions, parts information, etc, in a central repository
    • Reporting (Analytics)The process of arranging data into informational summaries in order to track how various aspects of a company are performing is known as reporting. This includes measuring key metrics and displaying them — whether in an email, a slide deck, or an online dashboard.
    • Supplier ManagementHelps in automating, monitoring and managing a company’s supplier lifecycle like pre-contract tasks, post-contract ones, etc
    • Shipping ManagementShipping is the activity of carrying people or goods from one place to another by ship or by some other means. When the process of shipping is taken care of from the scratch till the end, it is called Shipping Management. In other words, Shipping Management is the process of planning and execution of the shipping process to ensure the smooth functioning of the same. It helps the companies to be streamlined and focus on each step of the process along the way. Often Shipping Management and Logistics Management are considered the same, but they are way different. They are interrelated but both hold their respective set of duties
    • Order ManagementHelps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
    • Variant MappingTo group products based on color, sizes, and different suppliers
    • Pricing OptimizationFacility to set either fixed or competitive price markup
    • Abandoned Cart EmailSends email to customers who have failed to check out their cart items
    • Custom Pricing ModelsHelps in providing custom priced packages for stock items

Flexport Technical details

Support Online Customer Type Large Enterprises
Medium Business
Small Business
API Location / Phone Number San Francisco, California / +1 415-231-5252
Deployment SaaS/Web/Cloud Official Website https://www.flexport.com/
Category Drop Shipping Software

Flexport FAQs

Flexport is Drop Shipping Software. Flexport offers the following functionalities:

  • Customer Service Management
  • Sourcing Management
  • Automated Supply Orders
  • Bulk Orders
  • Real-time Order Tracking
  • Product Data Management
  • Reporting (Analytics)
  • Supplier Management
  • Shipping Management
  • Order Management

Here`s a list of the best alternatives for Flexport:

  1. project44
  2. Freightos
  3. Convoy
  4. Amazon SES
  5. Easyship

Yes, Flexport provides API.

Videos: Flexport

Photos: Flexport

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