CommPeak

CommPeak

Add your review
Add to wishlistAdded to wishlistRemoved from wishlist 0
Add to compare

What is CommPeak and how does it work?

CommPeak is a cloud-based contact center solution that helps businesses of all sizes to improve their customer engagement and sales. With CommPeak, businesses can make and receive calls, send and receive text messages, and create and launch marketing campaigns. CommPeak also offers a variety of features that can help businesses to improve their customer service, including call recording, IVR, and analytics.

Here are some of the key features of CommPeak:

  • Call tracking: CommPeak tracks all of your calls, so you can see how many calls you’re making, how long they’re lasting, and how many people are answering. This information can help you to improve your call strategy and to get more out of your marketing campaigns.
  • Text messaging: CommPeak lets you send and receive text messages, which is a great way to stay in touch with your customers and to promote your business. You can use text messaging to send out appointment reminders, to send out coupons, or to just say hello.
  • Marketing campaigns: CommPeak makes it easy to create and launch marketing campaigns. You can use CommPeak to send out email blasts, to make cold calls, or to run pay-per-click ads. CommPeak also offers a variety of tools that can help you to target your marketing campaigns and to track your results.
  • Customer service: CommPeak offers a variety of features that can help businesses to improve their customer service, including call recording, IVR, and analytics. Call recording can help you to identify areas where you can improve your customer service, and IVR can help you to route calls to the right people. Analytics can help you to track your customer satisfaction and to identify areas where you can improve.
  • Global coverage: CommPeak provides global coverage to expand the network with its SIP trunk and VoIP termination. This means that businesses can reach customers all over the world, regardless of their location.
  • CommPeak Dialer: CommPeak Dialer with automation power to boost productivity in sales. This feature can help businesses to make more calls and to close more deals.
  • Cloud PBX: Cloud PBX helps to manage and track customer communication. This feature can help businesses to keep track of all of their customer interactions, and to identify areas where they can improve their customer service.
  • WebRTC softphone: WebRTC softphone is free to communicate effectively. This feature allows businesses to make and receive calls from any device, including their computer, phone, or tablet.
  • TextPeak: TextPeak is also an additional feature of CommPeak to send, analyze or control text communication with high-quality SMS routes. This feature can help businesses to stay in touch with their customers, and to promote their business.
  • Enterprise-ready services: CommPeak’s enterprise-ready services protect all data with end-to-end encryption and international security standards. This means that businesses can be confident that their data is safe and secure.
  • SMS Messaging API: CommPeak’s SMS Messaging API allows businesses to integrate their SMS messaging with other systems. This can help businesses to automate their SMS marketing campaigns, and to track their results.
  • LookUp: CommPeak’s LookUp feature allows businesses to verify phone numbers and to identify potential fraud. This can help businesses to protect themselves from fraud, and to ensure that they are only communicating with legitimate customers.
  • Speech-to-Text: CommPeak’s Speech-to-Text feature allows businesses to transcribe audio calls. This can help businesses to improve their customer service, and to track their customer interactions.

Benefits of Using CommPeak:

  • Increased customer engagement: CommPeak can help you to increase customer engagement by making it easier for you to stay in touch with your customers and to provide them with the information they need.
  • Increased sales: CommPeak can help you to increase sales by making it easier for you to reach new customers and to close deals.
  • Improved customer service: CommPeak can help you to improve customer service by making it easier for you to track customer satisfaction and to identify areas where you can improve.

Conclusion:

CommPeak is a powerful call center solution that can help businesses of all sizes to improve their customer engagement, sales, and customer service. The software offers a variety of features that can help businesses to make and receive calls, send and receive text messages, and create and launch marketing campaigns. CommPeak is a valuable tool for any business that wants to improve its customer relationships.

CommPeak Pricing

Pricing Model
Subscription

YEARLY


Standard

Features

  • Portugal – Fixed – Olo: 0.0022 $/min
  • Congo (DRC) – Mobile – Tigo: 0.2125 $/min
  • Argentina – Fixed: 0.0177 $/min
  • Mexico – Mobile – Equal Access: 0.0042 $/min
  • South Africa – Mobile – Cell C: 0.089 $/min


Premium

Features

  • Spain – Mobile – Vodafone: 0.0162 $/min
  • Germany – Fixed – R.o.c: 0.0049 $/min
  • Australia – Mobile – Optus: 0.0317 $/min
  • South Africa – Mobile – Vodacom: 0.105 $/min
  • Russia – Mobile – Beeline: 0.065 $/min


Platinum

Features

  • UAE – Mobile – Du: 0.2134 $/min
  • Saudi Arabia – Mobile – Zain (Ksa): 0.15311 $/min
  • South Africa – Fixed – MTN: 0.21 $/min
  • Canada – Fixed: 0.004 $/min
  • Turkey – Mobile – Vodafone: 0.1767 $/min

 

CommPeak Technical details

Support Online Customer Type Large Enterprises
Medium Business
Small Business
API NA Location / Phone Number +44 7520 64 00 56
Deployment SaaS/Web/Cloud Official Website https://www.commpeak.com/
Category VoIP Providers

CommPeak FAQs


Here`s a list of the best alternatives for CommPeak:

  1. Dialpad Talk
  2. GoTo Connect
  3. Vonage Business
  4. RingCentral Office
  5. Comcast Business VoiceEdge


No, CommPeak does not provide API.

Videos: CommPeak

User Reviews

0.0 out of 5
0
0
0
0
0
Write a review

There are no reviews yet.

Be the first to review “CommPeak”

Your email address will not be published. Required fields are marked *

Register New Account
Reset Password
Compare items
  • Total (0)
Compare
0