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What is ClickStory and how does it work?

ClickStory is a powerful user session analytics tool that offers a plethora of benefits to its users. With its user-friendly interface and advanced features, it helps users understand their visitors’ behavior, track them, and replay their sessions. Here are five benefits of using ClickStory:

  1. Enhanced Visitor Insights ClickStory provides detailed insights into visitors’ behavior on your website, allowing you to understand their motivations, preferences, and patterns. With this information, you can optimize your website to improve user engagement and conversion rates.
  2. Real-time Visitor Analytics ClickStory’s real-time visitor analytics feature allows you to monitor how many users are currently online, which devices they are using, and which pages they are accessing. This helps you stay up-to-date with your website’s performance and make necessary adjustments in real-time.
  3. Improved User Experience By recording and replaying user sessions, ClickStory helps you identify areas of your website that need improvement. With this knowledge, you can make changes to optimize the user experience, such as streamlining the checkout process, simplifying navigation, or improving page load times.
  4. Comprehensive Heatmaps ClickStory’s heatmap tracking feature allows you to see which pages on your website are most visited and which areas of those pages receive the most attention. This information helps you identify the most popular content on your site and optimize it accordingly.
  5. Data Privacy and Control ClickStory never sells any data and gives users full control over their data. This ensures that sensitive information is kept secure and that users are in complete control of their data at all times.

In conclusion, ClickStory is a valuable tool for any website owner or marketer looking to gain insight into their visitors’ behavior and improve the user experience. Its advanced features and user-friendly interface make it an ideal choice for businesses of all sizes.

ClickStory Pricing

Pricing Model
Freemium , Subscription





  • 1 Websites
  • 1K Pageviews per month, per website
  • 10K Visitors Events Tracking per month, per website
  • 30 Days Data Retention for Visitors Events
  • 10K Sessions Replays Events per month, per website
  • 7 Days Data Retention for Sessions Replays Events
  • 3 Websites Heatmaps


$49  /Month

$490 billed Yearly


  • 3 Websites
  • 10K Pageviews per month, per website
  • 100K Visitors Events Tracking per month, per website
  • 30 Days Data Retention for Visitors Events
  • 100K Sessions Replays Events per month, per website
  • 30 Days Data Retention for Sessions Replays Events
  • 10K Websites Heatmaps
  • No Ads


$89  /Month

$890 billed Yearly


  • 5 Websites
  • 250K Pageviews per month, per website
  • 500K Visitors Events Tracking per month, per website
  • 90 Days Data Retention for Visitors Events
  • 500K Sessions Replays Events per month, per website
  • 90 Days Data Retention for Sessions Replays Events
  • 100 Websites Heatmaps
  • No Ads

Big Brother

$199  /Month

$1990 billed Yearly


  • 15 Websites
  • Unlimited Pageviews
  • Unlimited Visitors Events Tracking
  • 180 Days Data Retention for Visitors Events
  • Unlimited Sessions Replays Events
  • 180 Days Data Retention for Sessions Replays Events
  • Unlimited Websites Heatmaps
  • No Ads


ClickStory Features

Web Analytics Features

    • Alert NotificationsAlert notifications are actionable and content-rich push notifications sent by a software. These notifications can be for anything from new leads to cases that have been ignored or discount requests.
    • Multiple Site ManagementHelps to analyze and track more than one websites
    • Time on site TrackingTime on site tracking is a key metric for calculating user response that can be used in web pages and applications to assess users’ time on site. It’s a feature of web analytics that helps you better understand your users and business applications.
    • User Interaction TrackingCustomer interaction tracking is the process of collecting data about customer experiences at all levels of a company. A customer interaction tracking system not only keeps track of consumers who have purchased a product or service but also of potential customers and how they communicate with sales organizations in the future.
    • Goal TrackingAllows to track progress to reach business objectives
    • Conversion TrackingConversion tracking refers to the ability to link site interactions to metrics on who has interacted with your campaigns. You can calculate how often your ads contribute to real-world results, such as phone orders, bookings, and more, by tracking conversions.
    • Campaign ManagementCampaign management means identifying the strategies you will use to support your business goals, then designing, planning, testing, and monitoring the campaign, and analyzing the results along the way.
    • Event TrackingEvent tracking is the process of gathering information about a lead’s activities when they land on your website as well as a customer’s interaction with your product. To capture visitor interaction and customer engagement, event monitoring software integrates with your website and product. However, most applications will intelligently monitor user behavior and chronologically organize their activity in a timeline to the appropriate record in the database.
    • HeatmapsA heat map (or heatmap) is a graphical representation of data with color-coded values. Heatmaps make it easy to visualize and interpret complicated data at a glance. Heatmaps are a great way to see where visitors click, how far they scroll, and what they look at or miss on your website pages.
    • Report GenerationReport generation helps you to retrieve all of the data you need from the database and display it online or export it in a variety of formats.

ClickStory Technical details

Support Online Customer Type Large Enterprises
Medium Business
Small Business
API NA Location / Phone Number Edmonton, Canada
Deployment SaaS/Web/Cloud Official Website
Category Web Analytics Software

ClickStory FAQs

ClickStory is Web Analytics Software. ClickStory offers the following functionalities:

  • Alert Notifications
  • Multiple Site Management
  • Time on site Tracking
  • User Interaction Tracking
  • Goal Tracking
  • Conversion Tracking
  • Campaign Management
  • Event Tracking
  • Heatmaps

Learn more about ClickStory features.

Here`s a list of the best alternatives for ClickStory:

  1. Google Analytics
  2. Matomo
  3. Mixpanel
  4. Clicky
  5. Woopra

No, ClickStory does not provide API.

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