What is ChaseData CCaaS and how does it work?
ChaseData CCaaS is a cloud-based call center software suite that helps businesses of all sizes to improve their customer engagement and sales. With ChaseData CCaaS, businesses can make and receive calls, send and receive text messages, and create and launch marketing campaigns. ChaseData CCaaS also offers a variety of features that can help businesses to improve their customer service, including call recording, IVR, and analytics.
Here are some of the key features of ChaseData CCaaS:
- Call tracking: ChaseData CCaaS tracks all of your calls, so you can see how many calls you’re making, how long they’re lasting, and how many people are answering. This information can help you to improve your call strategy and to get more out of your marketing campaigns.
- Text messaging: ChaseData CCaaS lets you send and receive text messages, which is a great way to stay in touch with your customers and to promote your business. You can use text messaging to send out appointment reminders, to send out coupons, or to just say hello.
- Marketing campaigns: ChaseData CCaaS makes it easy to create and launch marketing campaigns. You can use ChaseData CCaaS to send out email blasts, to make cold calls, or to run pay-per-click ads. ChaseData CCaaS also offers a variety of tools that can help you to target your marketing campaigns and to track your results.
- Customer service: ChaseData CCaaS offers a variety of features that can help businesses to improve their customer service, including call recording, IVR, and analytics. Call recording can help you to identify areas where you can improve your customer service, and IVR can help you to route calls to the right people. Analytics can help you to track your customer satisfaction and to identify areas where you can improve.
Benefits of Using ChaseData CCaaS:
- Increased customer engagement: ChaseData CCaaS can help you to increase customer engagement by making it easier for you to stay in touch with your customers and to provide them with the information they need.
- Increased sales: ChaseData CCaaS can help you to increase sales by making it easier for you to reach new customers and to close deals.
- Improved customer service: ChaseData CCaaS can help you to improve customer service by making it easier for you to track customer satisfaction and to identify areas where you can improve.
ChaseData CCaaS is a powerful call center solution that can help businesses of all sizes to improve their customer engagement, sales, and customer service. The software offers a variety of features that can help businesses to make and receive calls, send and receive text messages, and create and launch marketing campaigns. ChaseData CCaaS is a valuable tool for any business that wants to improve its customer relationships.
ChaseData CCaaS Pricing
$89 per agent per month
Everything needed to power a small call center making and receiving calls.
Support 5 Seats minimum
- 3,000 Telecom Minutes per agent
- Digital call recording : 3 Months
- REMOTE agent + multiple locations
- Live call transfer
- Zapier Integration (Connect over 500 APPs and growing)
- Web, Email and Chat-based
- Preview and Progressive Dialing modes
- Music on hold, Auto Attendant & IVR
- Standard Reporting Package
- Personal Voice Mails & DID
- Mobile Data-viz Portal (New)
- Visual Script Builder (New)
$139 per agent per month
Automation and optimization tools for call centers that want to grow faster.
Support 5 Seats minimum
- Includes features of the Small Business, plus
- 5,000 Telecom Minutes per agent
- Advanced Predictive Dialing Strategies
- Enhanced Caller ID
- Spam Mitigation & Detection Technology
- Trainee Mode
- Agent Desktop Screen Monitoring
$169 per agent per month
Advanced features for enterprise call centers in need more customization.
5 Seats minimum
- Includes features of the Professional, plus
- 7,000 Telecom Minutes per agent
- Standard popular API integrations
- Inbound / Outbound / Blended Call Handling with Agent Skill Prioritization
- Skill Based Inbound ACD
- DNC Integration
- Up to 10 Voice Channels per Agent
ChaseData CCaaS Technical details
|Location / Phone Number
|Plantation, Florida / 1-888-739-8218
Installed – Windows
|Auto Dialer Software
ChaseData CCaaS FAQs
Here`s a list of the best alternatives for ChaseData CCaaS:
- Hello Hunter
- RingCentral Contact Center
- Dialpad Sell
- 3CX Power Dialer
Yes, ChaseData CCaaS provides API.